imusic Posted May 2, 2007 Share Posted May 2, 2007 Having spent about three days trying to find an answer to a problem experienced by many osc users I have come to the conclusion that no one has a blood y clue how to resolve this...so if anyone reads this and can then i would put you on a level with god. I sell digital downloads (music). When a customer purchases a song without creating an account the payment process is handled smoothly..they get to checkout_success and text which says 'download your product here and a box with the song. expiry date and remaining downloads...but no bloody link to download... I am sure it must be a simple solution but no one is coming up with it....please help and stop my cutomers coming back and complaining and me having to physically email the song to them... I await with baited breath...if anyone needs a screenshop i can email it to them Link to comment Share on other sites More sharing options...
usernamenone Posted May 3, 2007 Share Posted May 3, 2007 Try this contrib: http://www.oscommerce.com/community/contributions,994 Link to comment Share on other sites More sharing options...
imusic Posted May 3, 2007 Author Share Posted May 3, 2007 Thanks but I have this already installed... Try this contrib: http://www.oscommerce.com/community/contributions,994 Link to comment Share on other sites More sharing options...
usernamenone Posted May 3, 2007 Share Posted May 3, 2007 What are the setting in admin for your downloads? Thanks but I have this already installed... Link to comment Share on other sites More sharing options...
Guest Posted May 6, 2007 Share Posted May 6, 2007 imusic; Do the filenames in the download link match the actual filenames exactly? Check the case, it may matter... I know it sounds completely obvious, but I had the exact same problem for about a week! --Nick Link to comment Share on other sites More sharing options...
imusic Posted May 6, 2007 Author Share Posted May 6, 2007 they do as i copy and paste the file name into product attributes. It must be the same filenames as customers who create an account do not have a problem. It's only those who purchase without creating one imusic; Do the filenames in the download link match the actual filenames exactly? Check the case, it may matter... I know it sounds completely obvious, but I had the exact same problem for about a week! --Nick Link to comment Share on other sites More sharing options...
usernamenone Posted May 7, 2007 Share Posted May 7, 2007 I believe you have to have your download customer create an account for the download to work. So optional create and account will not work for downloading products. Link to comment Share on other sites More sharing options...
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