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osCommerce

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Paypal module does not send emails


doon1947

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Hi,

 

Version 2.2ms2

 

I have had OSCommerce working for over a year on several sites. I have used the Credit Card and authorize.net payment modules successfully on these sites.

 

Have just set up a new site to use the Paypal payment module. When I test the site it fills the shopping cart, proceeds to payment, shows Paypal as a payment option, takes me to the Paypal site, I make a payment with a credit card, Paypal confirms the payment has been made, and I am shown a button "Return to Merchant Site". When I press this button I am taken back to my site and asked to login.

 

Problem:

No order is entered into the database

No confirmation of the order is sent to the customer

No notification of the order is sent to the store owner

 

Questions:

1) When should the order be entered in the database, as customer proceeds to Paypal or after Paypal payment is made

2) When should the emails be sent, as customer proceeds to Paypal or after Paypal payment is made

 

Anybody know what might be the problem.

 

Al Moodie

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Hi,

 

Version 2.2ms2

 

I have had OSCommerce working for over a year on several sites. I have used the Credit Card and authorize.net payment modules successfully on these sites.

 

Have just set up a new site to use the Paypal payment module. When I test the site it fills the shopping cart, proceeds to payment, shows Paypal as a payment option, takes me to the Paypal site, I make a payment with a credit card, Paypal confirms the payment has been made, and I am shown a button "Return to Merchant Site". When I press this button I am taken back to my site and asked to login.

 

Problem:

No order is entered into the database

No confirmation of the order is sent to the customer

No notification of the order is sent to the store owner

 

Questions:

1) When should the order be entered in the database, as customer proceeds to Paypal or after Paypal payment is made

2) When should the emails be sent, as customer proceeds to Paypal or after Paypal payment is made

 

Anybody know what might be the problem.

 

Al Moodie

 

Solved this problem.

In "/includes/configure.php"

"define('HTTPS_COOKIE_DOMAIN', 'www.xxx.com'); was not set correctly.

As a result the Cookie was not read on return from Paypal, the order details were not found, so:

No order is entered into the database

No confirmation of the order is sent to the customer

No notification of the order is sent to the store owner

 

Al Moodie.

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Well this will happen with standard payal module that comes with oscommerce.

If return URL is not set as needed.

 

Suggestions:

1)install paypal IPN contrib developed by osc team.

2)Add order login.

 

Satish

Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site.

 

Check My About US For who am I and what My company does.

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