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mandatory charge


a8le

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hi all,

 

we have to charge our customers for a mandatory ice cooler for every purchase they make from our website. this makes the shipping cost really high, and right now we add the total to their shipping. but customers are at times confused as to what they are being charged for.

 

does anyone know of a contribution or way to show customers that they are being charged for special shipping charges? we can't simply add a flat rate to the total because based on their purchase weight and size, the different cooler sizes and prices are applied.

 

we would appreciate any suggestions.

 

thank you,

a8le.

Thuan Nguyen

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hi all,

 

we have to charge our customers for a mandatory ice cooler for every purchase they make from our website. this makes the shipping cost really high, and right now we add the total to their shipping. but customers are at times confused as to what they are being charged for.

 

does anyone know of a contribution or way to show customers that they are being charged for special shipping charges? we can't simply add a flat rate to the total because based on their purchase weight and size, the different cooler sizes and prices are applied.

 

we would appreciate any suggestions.

 

thank you,

a8le.

 

You can customize the abstract zones for this. Basically you setup an order totals module and a zone of overweight products. You can enhance the code to add the extra cost of each overweight item. Then the order totals module will only show if the an overweight product is in the cart.

http://www.oscommerce.com/community/contributions,4416

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