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osCommerce

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Shopping Cart timing out


tfittsy

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Hi,

 

I'm having some problems with customers sitting on the checkout_confirmation.php page a bit too long. The problem is that my processing module sends the info for processing and redirects back to the checkout_process.php so if the session times out it will send their order info, get a positive response, return to the checkout_process.php page, which will determine that the user has been idle for too long and redirect them back to the login page. (on a side note, it looks like the cart is sometimes dumped when this happens). The problem is that the order has already been processed by my credit processing company and subsequently rejects the order when they try to checkout again as it appears to be a duplicate transaction.

 

Is there a simple way to have it keep that session or extend it when they are on the checkout page? Most customers don't take 20 minutes to click confirm, but when they do it sure creates a lot of problems.

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