Well trafficed Web site in trouble! Need your help!

[ApD06]

Need Help PLZ!

 

For no (apparent) reason, our web will only load the top section and the left side of the site (main page). The center of the main page is where (9) featured products are displayed. It can take as long as 3 minutes for the images to populate, and at times it won' load at all and simply times out.

 

I just tried to access our site and it took 1.5 minutes for the main page to load. The site is located at: http://www.dsl-warehouse.com

 

If you click any of the visible links, or make a selection from the menus in the left navaigation pane, the pages load fairly quickly.

 

Our web host has been exceptional as far as trying to assist us with the problem.; however they too are stumped.

 

From what they (the host) are seeing, in order to get the page to load normally they need to restart apache on the server.

According to them, something in the osCommerce script is losing some sort of connection.

 

If anyone has any idea what is going on...or (most importantly) how to fix it... please let me know.

 

Thanks in advance!

 

Alfredo

[FIMBLE]

Need Help PLZ!

 

For no (apparent) reason, our web will only load the top section and the left side of the site (main page). The center of the main page is where (9) featured products are displayed. It can take as long as 3 minutes for the images to populate, and at times it won' load at all and simply times out.

 

I just tried to access our site and it took 1.5 minutes for the main page to load. The site is located at: http://www.dsl-warehouse.com

 

If you click any of the visible links, or make a selection from the menus in the left navaigation pane, the pages load fairly quickly.

 

Our web host has been exceptional as far as trying to assist us with the problem.; however they too are stumped.

 

From what they (the host) are seeing, in order to get the page to load normally they need to restart apache on the server.

According to them, something in the osCommerce script is losing some sort of connection.

 

If anyone has any idea what is going on...or (most importantly) how to fix it... please let me know.

 

Thanks in advance!

 

Alfredo

 

 

You have a problem with your Javascript on your site, i expect you have copied over the code but it looks like you have missed something off

 

var message_oio="<b>Stay informed with our FREE periodic emails!<br><br>Receive News on:</b><P><font face='Arial' style='font-size:8pt'><UL><LI>New Product Releases</LI><LI>Wireless Products</LI><LI>Broadband Security Routers</LI><LI>Voice Over IP (VoIP) Products</LI><LI>Refurbished xDSL Hardware</LI><LI>Volume Discounted Products</LI></UL><P><font face='Arial' style='font-size:

 

This is around line 578 on your page.

Try to copy it over once more.

Nic

[FIMBLE]

You have a problem with your Javascript on your site, i expect you have copied over the code but it looks like you have missed something off

 

var message_oio="<b>Stay informed with our FREE periodic emails!<br><br>Receive News on:</b><P><font face='Arial' style='font-size:8pt'><UL><LI>New Product Releases</LI><LI>Wireless Products</LI><LI>Broadband Security Routers</LI><LI>Voice Over IP (VoIP) Products</LI><LI>Refurbished xDSL Hardware</LI><LI>Volume Discounted Products</LI></UL><P><font face='Arial' style='font-size:

 

This is around line 578 on your page.

Try to copy it over once more.

Nic

 

 

I just deleted all of the Java script from your Footer and the site is fine!

Not sure where the problem is, but my debug was giving me lines where there are tables, seems your comments are a bit wrong too

<!-- these //-->

Looks as though you have commented out parts of code?

hope it helps you!

[ApD06]

You have a problem with your Javascript on your site, i expect you have copied over the code but it looks like you have missed something off

 

var message_oio="<b>Stay informed with our FREE periodic emails!<br><br>Receive News on:</b><P><font face='Arial' style='font-size:8pt'><UL><LI>New Product Releases</LI><LI>Wireless Products</LI><LI>Broadband Security Routers</LI><LI>Voice Over IP (VoIP) Products</LI><LI>Refurbished xDSL Hardware</LI><LI>Volume Discounted Products</LI></UL><P><font face='Arial' style='font-size:

 

This is around line 578 on your page.

Try to copy it over once more.

Nic

 

Fimble,

 

Thank you the site is loading now!

 

How did you do that? You actually edited my page?

 

Best Regards,

Alfredo

[FIMBLE]

Fimble,

 

Thank you the site is loading now!

 

How did you do that? You actually edited my page?

 

Best Regards,

Alfredo

 

Thats hacking lol

No that would not be very friendly!!

I downloaded the source of your page and debugged it there.

Nothing i did changed anything on your site!

Glad its working though

[ApD06]

Thats hacking lol

No that would not be very friendly!!

I downloaded the source of your page and debugged it there.

Nothing i did changed anything on your site!

Glad its working though

 

Nic,

 

Yeah I was glad to see that the site came up...then I read your post....kinda made the hair on the back of my neck stand up. And yes...hacking did cross my mind. ;^ )

 

I'lll take a look at the source code tomorrow...thanks for pointing out the JS issue.

 

Thanks again for the quick reply, I truly do appreciate it!

 

Best Regards,

Alfredo

[ApD06]

Thats hacking lol

No that would not be very friendly!!

I downloaded the source of your page and debugged it there.

Nothing i did changed anything on your site!

Glad its working though

 

Nic,

 

Yeah I was glad to see that the site came up...then I read your post....kinda made the hair on the back of my neck stand up. And yes...hacking did cross my mind. ;^ )

 

I'lll take a look at the source code tomorrow...thanks for pointing out the JS issue.

 

Thanks again for the quick reply, I truly do appreciate it!

 

Best Regards,

Alfredo

[ApD06]

Thats hacking lol

No that would not be very friendly!!

I downloaded the source of your page and debugged it there.

Nothing i did changed anything on your site!

Glad its working though

 

Nic,

 

Yeah I was glad to see that the site came up...then I read your post....kinda made the hair on the back of my neck stand up. And yes...hacking did cross my mind. ;^ )

 

I'lll take a look at the source code tomorrow...thanks for pointing out the JS issue.

 

Thanks again for the quick reply, I truly do appreciate it!

 

Best Regards,

Alfredo

[xujincan]

Nic,

 

Yeah I was glad to see that the site came up...then I read your post....kinda made the hair on the back of my neck stand up. And yes...hacking did cross my mind. ;^ )

 

I'lll take a look at the source code tomorrow...thanks for pointing out the JS issue.

 

Thanks again for the quick reply, I truly do appreciate it!

 

Best Regards,

Alfredo

use googleadwords i think is best

[FIMBLE]

use googleadwords i think is best

 

 

You think so?

I reckon they take more visitors way from the site, potential customers too!

Took mine off after a few weeks, i really noticed that orders had slumped, and in no way did it get near it in lost sales turnover.

[ApD06]

You think so?

I reckon they take more visitors way from the site, potential customers too!

Took mine off after a few weeks, i really noticed that orders had slumped, and in no way did it get near it in lost sales turnover.

 

Nic,

 

Sorry about the multiple replies...not sure how that happened.

 

What's all this talk about Google Ad Words?

 

Best Regards.

Alfredo