Anythingsaltwater Posted April 16, 2007 Posted April 16, 2007 Can anyone help, my hole site is down and I do not know what to do, or how to do a Database Backup Restore, if that is what I even need to do? If anyone can help I would be very greatfull. My URL http://anythingsaltwater.com If you need more info just righback and I will give you the info.
Guest Posted April 16, 2007 Posted April 16, 2007 Can anyone help, my hole site is down and I do not know what to do, or how to do a Database Backup Restore, if that is what I even need to do? If anyone can help I would be very greatfull. My URL http://anythingsaltwater.com If you need more info just righback and I will give you the info. Contact your service provider, they should be able to help or to tell what is wrong.
Anythingsaltwater Posted April 16, 2007 Author Posted April 16, 2007 Contact your service provider, they should be able to help or to tell what is wrong. They sad that osCommerce was a third party application which is beyond the scope of there support. They suggested I visit the osCommerce website for assitance. They did suggest that the shopping cart was the promblom.
usernamenone Posted April 17, 2007 Posted April 17, 2007 Sounds like you need a better hosting company. They should at least be able to tell you if their server is up and if your files are accessable from the internet. I had one tell me that they did not give support for third party applications when I asked the path to the database so I could install my catalog and I could not find the path in their control panel. BOOM, GONE! Are all your files on their server and if so are they all there. on a widows OS you can ping you site to see if it is responding. Go to Start, then Run, In the box type in cmd, in the terminal window type in: ping yoursite.com You will get the packets sent and the packets lost and the time for the response. I would like to know what lame company you are hosted with. They sad that osCommerce was a third party application which is beyond the scope of there support.They suggested I visit the osCommerce website for assitance. They did suggest that the shopping cart was the promblom.
usernamenone Posted April 17, 2007 Posted April 17, 2007 Ok, you didn't tell the whole story. Your index is messed up. http://anythingsaltwater.com Here is your shop http://0078fab.netsolhost.com/saltwater/products_new.php http://0078fab.netsolhost.com/saltwater/ So who is the second site and what does it have to do with the first. YOu can't change the php template into a html index and expect it to work.
Jack_mcs Posted April 17, 2007 Posted April 17, 2007 Can anyone help, my hole site is down and I do not know what to do, or how to do a Database Backup Restore, if that is what I even need to do? If anyone can help I would be very greatfull. My URL http://anythingsaltwater.com If you need more info just righback and I will give you the info. The "Unable to determine the page link!" error you are getting is most likely caused by having the Search Engine Friendly option turned on in admin. Try turning that off to see if it helps any. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons
usernamenone Posted April 17, 2007 Posted April 17, 2007 Could be but not too sure that is the problem. Here is the index http://anythingsaltwater.com Here is the catalog http://anythingsaltwater.com/index.php When you click on a link it takes you to http://0078fab.netsolhost.com/saltwater/ Configure.php maybe? The "Unable to determine the page link!" error you are getting is most likely caused by having the Search Engine Friendly option turned on in admin. Try turning that off to see if it helps any. Jack
Anythingsaltwater Posted April 21, 2007 Author Posted April 21, 2007 Ok, you didn't tell the whole story. Your index is messed up. http://anythingsaltwater.com Here is your shop http://0078fab.netsolhost.com/saltwater/products_new.php http://0078fab.netsolhost.com/saltwater/ So who is the second site and what does it have to do with the first. YOu can't change the php template into a html index and expect it to work. Thank you, The host is networksolutions and I did not buld the site, I paid RELIVANT to do SEO on anther site and he convenced me to buld anther site when the site was up and he was paid he droped me and these is what I have. So can you give me some gudens on how to index my site the right way? Network solutions told me that the 0078.netsolhost.com/saltwater is another domain name in whitch I seem to have a lot of them . Thank you Brian
Anythingsaltwater Posted April 21, 2007 Author Posted April 21, 2007 Ok, you didn't tell the whole story. Your index is messed up. http://anythingsaltwater.com Here is your shop http://0078fab.netsolhost.com/saltwater/products_new.php http://0078fab.netsolhost.com/saltwater/ So who is the second site and what does it have to do with the first. YOu can't change the php template into a html index and expect it to work. Thank you, The host is networksolutions and I did not buld the site, I paid RELIVANT to do SEO on anther site and he convenced me to buld anther site when the site was up and he was paid he droped me and these is what I have. So can you give me some gudens on how to index my site the right way? Network solutions told me that the 0078.netsolhost.com/saltwater is another domain name in whitch I seem to have a lot of them . Thank you Brian
Anythingsaltwater Posted April 21, 2007 Author Posted April 21, 2007 Ok, you didn't tell the whole story. Your index is messed up. http://anythingsaltwater.com Here is your shop http://0078fab.netsolhost.com/saltwater/products_new.php http://0078fab.netsolhost.com/saltwater/ So who is the second site and what does it have to do with the first. YOu can't change the php template into a html index and expect it to work. Thank you, The host is networksolutions and I did not buld the site, I paid RELIVANT to do SEO on anther site and he convenced me to buld anther site when the site was up and he was paid he droped me and these is what I have. So can you give me some gudens on how to index my site the right way? Network solutions told me that the 0078.netsolhost.com/saltwater is another domain name in whitch I seem to have a lot of them . Thank you Brian
usernamenone Posted April 21, 2007 Posted April 21, 2007 Do us a favor and post your configure.php files here. xx out the user name and passwords Can you log into admin? This website has the same issues you have http://0078fab.netsolhost.com/ I really hate seeing this kind of thing.
nerbonne Posted April 21, 2007 Posted April 21, 2007 Well, alot of your problem is that your using network solutions for a hosting company. ugh. I do like your site template though. Part of the problem is that your webserver does not recognize index.php as a valid default index page, or, if it does, you have another index page that it recognizes first, like a messed up index.html. If you were to rename the index.html to index.old, then it should resolve your index.php properly as long as your server supports index.php for a default index page. Seriously though, I recommend getting a better host. Network Solutions SUCKS!!!!
bog_bmv Posted May 1, 2007 Posted May 1, 2007 Well, alot of your problem is that your using network solutions for a hosting company. ugh. I do like your site template though. Part of the problem is that your webserver does not recognize index.php as a valid default index page, or, if it does, you have another index page that it recognizes first, like a messed up index.html. If you were to rename the index.html to index.old, then it should resolve your index.php properly as long as your server supports index.php for a default index page. Seriously though, I recommend getting a better host. Network Solutions SUCKS!!!! Hi, one question, where did you uploaded the web site ? i have 2 folders : cgi-bin and htdocs where do i upload the web site ? when i use the link ex: www.mydomainname.com -- it does not work when i use the link ex: http://xxx.NETSOLHOST.COM -- it does WORK when i use the FTP Host Address i get the "This Site Is Under Construction and Coming Soon." message i tried to upload the web site files near the 2 folders and i get an error...is not possible so i have uploaded the web site files in both the 2 folder but still the www.mydomainname.com does not work !!!!!!!!!!!!! WHY ???????
usernamenone Posted May 2, 2007 Posted May 2, 2007 New Installation Upload the catalog directory to your server using FTP. All PHP files must be uploaded in ASCII mode, not binary mode. Upload the catalog folder which includes the admin folder to your document root (public_html, www, htdocs) using FTP. Using phpMyAdmin or another tool, create your database and user, and assign that user to the database. Write down the name of the database, username, and password for this database for the database installation procedure. Open your web browser and go to http://yoursite/yourcatalog/install/ and click on the Install button. The following instructions will guide you to configuring the online store for your server. If this is a localhost that goes to http://localhost/yoursite/yourcatalog/install
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