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Posted

Sorry posted in General Forum on accident. Any help would be awesome.

 

HELLO EVERYBODY!

 

I have been searching for the better part of 2 weeks (in my free time) and I cannot figure out how to fix this issue. I am receiving the maxium package error when I have dimensional support or ready to ship support turned on. I have gone through all of the updates to make sure everything is current to 1.2.6 version.

 

My Problem -

I have a product package (4 total peices), weighing a total of 180 lbs, I want it to show 4 packages when UPS XML displays the shipping quote to the customer. With the dimensional support/ready to ship on, it gives me the 150 max package error. With it off, it gives me a quote with 3 packages. I have to leave the max package ship weight (per box) around 70 lbs because I have single items that weight that amount and must ship in one box.

 

I was thinking if it were possible to set the number of packages in the product entry page and still have the ups xml package work? My php is intermediate at best, so I am unsure of where to even start trying to implement.....any help would be GREATLY appreciated.

 

Need help ASAP, if anyone can spare any time. Thanks.

 

The other possiblity is just adding a flat rate for items over a certain weight, but if the UPS XML module could be adapted or if someone could explain to me how to make it work, that would be best.

 

Thanks all.

:thumbsup:

Posted

ready to ship is considered as a seperate package.

 

Apart from this how were the packages defined.

 

Satish

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Posted
ready to ship is considered as a seperate package.

 

Apart from this how were the packages defined.

 

Satish

 

Satish

 

Thanks for the reply,

 

Well, the products themselves are tires. The idea is a package of tires (meaning 4), but rather than putting them in as separate products and having the customer enter a qty of four, they are put in as 1 product (set). This is where the problem is because there are sometimes 4 packages or 2 packages, depending on tire size. I think this is the answer to your question, sorry if I don't make sense :unsure: . So when i set product dimensions, I put the dimensions of 1 tire and the weight of all tires hoping it would split them accordingly, but I get the maximum package weight error. Thanks again for your reply, please let me know if there is anything else I can try and describe.

 

Matt

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