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osCommerce

The e-commerce.

No order confirmation emails w/any payment method


luannvodder

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Posted

I've installed the latest PayPal IPN module and I've also enabled the Check/Money Order payment module as a generic, baseline test case. When I place an order using either payment method, upon completion I'm taken to a confirmation/success page, however no emails are received at either the customer email address or the ones I've set up for the store. (When I use the PayPal option, I get PayPal's payment notification emails, but I should be getting emails from OSCommerce as well.)

 

I'm awaiting confirmation from my web host on which is correct, but it's Windows hosting and I'ved tried setting my "Email transport method" to SMTP and SendMail but either works nor gives any error. "Send Emails" is set to True, and under My Store I've set a store email and set a personal email account of mine as a "Send Extra Orders Email" option.

 

I'm not sure what else to check. Ideas?

 

thanks,

Luann

Posted

Turns out this was a PHP configuration issue on the web server. Web host made an adjustment to php.ini and all is now well.

 

thanks,

Luann

Posted
Turns out this was a PHP configuration issue on the web server. Web host made an adjustment to php.ini and all is now well.

 

thanks,

Luann

 

Is there any way you can find out what they changed? I'm having the same issue, except my client owns the server. There isn't a host or anyone I can call to fix issues like this. I have to figure everything out on my own.

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