Protx help! - UK Payment system

[Mark Evans]

I will get this error cleared up today and will post a replacement zip file.

[Floob]

Is this going ok Mark?

 

Thanks for your efforts.

[Floob]

Mark has completed a great contribution.

 

http://www.oscommerce.com/downloads.php/co...ntributions,625

[Mark Evans]

I have just updated this contribution to fix a bug.

 

http://www.oscommerce.com/downloads.php/co...ntributions,628

 

This version fixes the problem when the customer hits the cancel button on the protx screen.

[appy]

Whoop & Hooler. I'll test this one out tonight. Thanks again Mark.

[Stoney]

Hi

 

I'm sure this is obvious but... I've added/upgraded everything necessary (I think!) for running the new shipping and checkout processes.

 

I've tried testing Authorize.net which seems to work, but when I use Protx as payment method, there is no input box for cc details in checkout_payment.php, and when I hit "confirm order" sending details to Protx (ukvpstest.protx.com) it redirects back to checkout_payment.php with the red banner message "There has been an error processing you credit card, please try again."

 

I guess I don't get why it's trying to process the card details when there hasn't been anywhere for customers to input thier card details.

 

Have I accidentally destroyed the world? :shock: A gold star for the first person who can make me understand what I'm doing wrong... please help!

 

Thanks in advance

 

Lee

[Mark Evans]

I guess I don't get why it's trying to process the card details when there hasn't been anywhere for customers to input thier card details.

 

The credit card details are entered when it goes to the protx server.

 

Have you entered your protx vendor name and password in the admin tool??

[Stoney]

at the moment I'm testing it... I'm using the default user name etc, and pointing it at ukvpstest.protx.com

 

Merchant id : TestVendor

Password : testvendor

[Justin]

I'm having a similar problem implementing the Protx Form payment module contribution. I am also using the TestVendor/TestVendor user/pass combination and have modified catalog/includes/modules/payment/protx_form.php to access ukvpstest.protx.com instead of ukvps.protx.com. When I click on the "Confirm Order" button, the browser's status bar indicates that it's contacting ukvpstest.protx.com but then returns the user to the login page. The exact URL that the user is redirected to is: /catalog/login.php?osCsid=

 

Note that the osCsid is blank. I'm not sure how or why the session ID is being stripped. The order is not processed, and the cart is lost.

 

I'm using Ian's Oct 2002 loaded snapshot, downloaded and installed on 2002-11-18.

 

Mark, do you have any idea why this might be happening, or how I might be able to fix it?

 

Profuse thanks in advance for any assistance you can offer,

 

Justin :)

[Adam]

I have experience with secpay in the past using a different merchant account to HSBC and all seemed ok, v few declines. On the Protx side of things it looks to good to be true! And there is no contribution for the Forms service which is the simplest to implement - works like secpay. If there was a contribution for it I would / may try using them.

[Mark Evans]

I'm using Ian's Oct 2002 loaded snapshot, downloaded and installed on 2002-11-18.

 

Mark, do you have any idea why this might be happening, or how I might be able to fix it?

 

The module is designed to work with snapshots after 4 november the snapshot you are using was created before that which is why the module does not work :)

[Mark Evans]

I've tried testing Authorize.net which seems to work, but when I use Protx as payment method, there is no input box for cc details in checkout_payment.php, and when I hit "confirm order" sending details to Protx (ukvpstest.protx.com) it redirects back to checkout_payment.php with the red banner message "There has been an error processing you credit card, please try again."

 

I think I have this one sussed :)

 

Change your store name so that it does not have a space in it and then try the module again! If this works I will fix the module and will upload a new contribtion later tonight.

[Justin]

The module is designed to work with snapshots after 4 november. The snapshot you are using was created before that which is why the module does not work.

Actually, Ian's latest loaded snapshot is somewhat of a misnomer. Despite the "October 2002" moniker, it's actually based on the November 8th snapshot.

 

I changed the store name per your instructions above, and that fixed the problem. Thanks so much for your help, Mark!

[Adam]

This is hugely frustrating.

 

I have a modded store from september and its live all be it with a few secpay issues, hence I want to change to protx.

 

Mark has said that the mod only works post Nov CSV.

 

Does anyone want to outline some of the implications for an older snapshot as I would like to use protx with the current and very stable and very live version of my site?

 

What, if it is possible, modifications would I have to make to get it working with a sept snapshot?

 

Regards

[zimonline]

Well if u have a PDQ y do u what to pay other people to take your money use the cc module and punch it through your PDQ

[Stoney]

For some reason I needed to change my store name in osC. The space between the words was causing a problem, and having changed my storename to a single word, everything works fine.

 

Mark, who has the patience of a saint, tells me he's working on a solution to this - no doubt he'll post it here soon.

[wider]

Hi!

 

Thanks to Sparky for providing this module!

 

I can also confirm that having a storename without spaces reduces the errors. It would be great if someone had a solution on how to allow spaces.

 

I AM using a snapshop of mid December 2002

 

The more serious problem, though, is:

I can do the transactions fine, and the cart_value is posted to PROTX and processed. But now, the cart details are not further processed in osCommerce. The cart stays full, and NO order appears in the Order Admin.

 

What success and failure urls: should be used: If I leave the urls as they are ( set to FILENAME_CHECKOUT_PROCESS) I am redirected to the payment method page and a error message is displayed "Enter payment method". Obviously, the customer should rather be directed to the FILENAME_CHECKOUT_SUCCESS page.

 

Any ideas?

 

More questions: How can I display the customer_name, and the date of purchase as product description in the string to PROTX?

Does someone have a full list of possible variables to be send to PROTX to make identification and handlich easier?

 

Your ideas are greatly appreciated!

Keep on coding!

 

Greetings from Lake Constance.

German

[Floob]

http://www.oscommerce.com/forums/viewtopic.php?t=29463

http://www.oscommerce.com/forums/viewtopic.php?t=29342

[wider]

Hi Co-sufferers!

 

Has anyone managed to pass the 'Basket Contents' to the Protx Form?

How does the string look like?

 

Thanks!

German

[bobgentry]

Help

I'm getting the same problem. Works with testvendor but when I enter real account details I get returned to the login screen.

the shop name in admin is the same as on the protx setup (with no spaces).

Can anyone tell me how to debug the output so I can see where the problem is.

[Zuber]

I had a problem with this, and it was related to being in a Zone.

 

It was a long time ago, so can't remember the exact problem. But suggest you try testing for a case when you (the customer) are not in a zone and see if it works.

 

Zuber

[siavash]

Does protx vsp DIRECT work error-free with MS2.2? I coudn't find any contributions on it! i urgently need to integrate it!

 

If you have already done it i'd appreciate it if you could share it with others here or in the contributions section.

 

thanks.

[Guest]

My site takes transactions fine using the testvendor account with the following

vendor:testvendor

password:testvendor

 

but when I try the vendor acount with the my vendor name and password I get the following

 

(With Test Mode True) it says VSP Admin was unable to process the last database request. Use the back button to go back and try again, since the error may have occurred because the servers were too busy.

 

If this problem persists, please contact Protx support at [email protected] explaining the circumstances that led to this error.

 

(With Test Mode False) it says unknown vendor name provided.

 

Is there a reason that this is happening

[siavash]

for those who may not know already there is a contribution for Protx DIRECT that is supposed to work with MS2.2.

 

check this out: http://www.oscommerce.com/community/contri...ons,218/page,13

[Guest]

Ok I've now got my Protx form working, the problem I had was caused by a single wrong character in the encrypted password, So if anyone else out there has a cart that works fine in test mode with testvendor but not with their detail then check and check and tripple check that the details for name and password is correct.

 

The only problem I'm having is that the customer recieves an email from Protx saying:-

 

You have bought "idealhandling"

 

Which is my store name :huh: I've spoke to Protx and they say "You will need to change the Description field you are sending in order to change this information. You send a description for every transaction which is generated by your website code." What part of the code deals with description and shouldn't the code grab the product names purchased and send that as a description if thats the case??

 

Hope someone can shed some light on this problem for me.

 

Thank you for any help you may provide me with.