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Fedex Install/Configure problems.


networkdad

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Posted

I'm almost done installing my first oscommerce install. One of the last things i have to do is fix the fedex shipping module.

 

The current error is:

Error: Service temporarily unavailable. Please contact store owner if you wish to use this service.

 

I've got the fedex module enabled. I'm using snapshot 2.2 dated 10-16-02.

 

I've seen there are some issues here using fedex, but that will be my only shipping option for now.

 

What have you done to fix or get around this so it works?

THanks!

~Jason

Posted

As far as I know this is still broke and someone has to wite a new php file for the Fedex API.

 

I don't know what the current staus of this is but, hope there is a fix soon.

Posted

i still cannot believe that this is still unresolved...

both fedex and ups, two of the largest shipping companies and OSC is not compatible with them...

sorry not to sound too negaitive here...just really fustrated.

Posted

I'm sure the developers are working on a solution...I had planned on bringing live a new shopping cart, but i need to have fedex be an option for shipping.

  • 4 weeks later...
Posted

WOW! thanks Tim...

i too will be testing this out later this weekend...

but before i begin, I was wondering, would this work even with a non-US store address?

I have a canadian address and unable to use the UPS mod b/c of this...will this mod have the same characteristics?

Posted

Oh, and another question, how can you calculate the gas surcharge that FedEx is charging. From what I understand, that isn't part of the rates in the tables.

Posted

Hi Tim,

 

In installed the module per the instructions. Everything went ok in admin and imported the data, but when I place an order and go to checkout, I get this error:

 

1064 - You have an error in your SQL syntax near '>= pcode_from and <= pcode_to' at line 4



SELECT * FROM fedex_pcode_to_zone_xref WHERE >= pcode_from and <= pcode_to

Posted

Yes, this module can do the ground, but I didn't put those tables in, just didn't get them in yet. I'll try to get around to that very soon.

Posted
Hi Tim,

 

In installed the module per the instructions. Everything went ok in admin and imported the data, but when I place an order and go to checkout, I get this error:

 

1064 - You have an error in your SQL syntax near '>= pcode_from and <= pcode_to' at line 4



SELECT * FROM fedex_pcode_to_zone_xref WHERE >= pcode_from and <= pcode_to

 

OK, the query is missing the zipcode. It should read something like:

SELECT * FROM fedex_pcode_to_zone_xref WHERE 90210 >= pcode_from and 90210 <= pcode_to

 

So the query isn't seeing the zip code. Are you running 2.2 and if so, how old is it? I suspect the problem is that you are running a version of 2.2 prior to Nov 1, when the new checkout code went in.

Posted
Oh, and another question, how can you calculate the gas surcharge that FedEx is charging. From what I understand, that isn't part of the rates in the tables.

 

Short answer: I'm not. I just figure what the rates are from the tables. We might need to think about making a "fudge factor" that gets added to all fedex rates, maybe a percentage or a flat number, to account for this.

 

How big a number is the surcharge, and does it fluctuate?

 

Anyone have a good idea on the magnitude of the charge and how it's created?

 

Tim

Posted

In regards to the surcharge, it's actually pretty big. I know for ground, it's somewhere over $1, and I don't think it's a constant figure. It might be a percentage, but I don't remember FedEx stating what it is. If it's a percentage then I guess you can just multiply the whole table by it and add.

 

About my osC version, it's definitely older than Nov 1. In fact it might be from some time in LAST november. Any way to get it to work with the older 2.2 code? Thanks!

Posted
In regards to the surcharge, it's actually pretty big. I know for ground, it's somewhere over $1, and I don't think it's a constant figure. It might be a percentage, but I don't remember FedEx stating what it is. If it's a percentage then I guess you can just multiply the whole table by it and add.

 

About my osC version, it's definitely older than Nov 1. In fact it might be from some time in LAST november. Any way to get it to work with the older 2.2 code? Thanks!

 

Hmm, sounds like the surcharge is something we'll need to account for somehow. I'll go to the fedex site and check a few different size packages going across the US and see what it comes out to. This would be a good time for me to put the ground info in as well. Then I'll try to come up with a strategy to fudge this number somehow.

 

I guess first I'd better define what I'd consider success, and that is be able to reasonably (not exactly) account for the gas surcharge in most cases. I don't want to spend a week trying to reverse-engineer some funky multi-termed polynomial.

 

As far as backporting to the older code, that's on the back burner for me at this point. I've got a couple pressing projects, and am kinda tied up at this point.

 

In this thread

http://www.oscommerce.com/forums/viewtopic.php...p?p=80132#80132

CookieBytes is thinking about using EasyPopulate to move data from pre Nov1 to post Nov1 code, it might be something to think about.

Posted
Sounds great. I'll check out that thread about pre-Nov 1 code porting. Thanks!

 

Don't thank me too quickly, I'm troubleshooting a problem with getting the csv files to download in windows-land....

 

So hang out until I let people know it's up and running.

 

Tim

Posted

I was able to download the CSV file for Ground. If you are still having trouble with it, please let me know and I can send you the CSV file.

Posted
I was able to download the CSV file for Ground. If you are still having trouble with it, please let me know and I can send you the CSV file.

 

It will most likely be sometime next week when I do this. I'm buried right now with clients, but this is something I'd like to get fixed....

 

I'll probably try to lump it in with the surcharge fudge factor fix.

 

Tim

Posted

I also installed the Fedex mod, but even using the sample zip code data, I'm getting the checkout errors. My snapshot is from about a month ago. What can I do to fix this?

--

Harold Corbin

Posted
I also installed the Fedex mod, but even using the sample zip code data, I'm getting the checkout errors. My snapshot is from about a month ago. What can I do to fix this?

 

The fedex module expects to have the post Nov-1 checkout code, so anything before that will have problems.

 

Tim

Posted

I've made far too many modifications to this installation to download a newer snapshot to reinstall. Perhaps I can just compare the checkout files for changes. Would this work, and which files should I compare?

--

Harold Corbin

Posted

Well, I've got the same dilemma. I've made way too many mods and have no idea what to change to get the new checkout to work. But I've installed a couple of versions on a test server and am trying to compare changes in the files. This is going to be a long process, but I don't know of any better way.

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