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osCommerce

The e-commerce.

Need help asap please???????


FOULPLAYRECORDS

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Posted

So my web designer installed OS commerce onto my website but when he created my site he forgot to give me the log in url and details of how to access my store to build it add products etc...... I didnt see a part of the OS site where I could contact an Admin with this problem and get it sorted out....I just need my webstore up and running asap.....My webdesigner is MIA at the moment I guess he isnt answering emails or any of my messages regarding this matter.......

 

my website is:

 

WWW.FOULPLAYRECORDS.COM

 

My email is:

 

[email protected]

 

If anyone could contact me to get this sorted that would be great......and if i need to call someone or email sonebody to get this done leave any information i can utilize to make it happen.

Posted

can you log into the cpanel on your site - all you need to do is get into the cpanel on your website.

 

The security on your site is set to password protect the admin section.

 

You need to reset that password - it's not stored in OSC, it's a feature of your web hosting - there is no other way than to log in to your cpanel, and change it yourself.

 

If you do not know how to do that, contact your hosting company.

 

If you can't do that, you are hosed and need to get a hold of your designer - withhold money that will be the fastest way to elicit a response.

 

Also, if you are paying for this hosting, make sure you have all the documentation and passwords yourself.

 

Good luck!

Nothing unreal exists

Posted

Dont forget to change your username and password so the dev cant come back later and enter the admin area.

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