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Trouble with images


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Posted

I've just successfully installed osc to a website but ALL the images are showing as a little red x

 

I've double checked the path to images in configuration.php but all appears correct. I'm clueless as to why this is happening. Can anyone help?

Posted
I've just successfully installed osc to a website but ALL the images are showing as a little red x

 

I've double checked the path to images in configuration.php but all appears correct. I'm clueless as to why this is happening. Can anyone help?

 

whats the site address?

 

And i am assuming you've uploaded the images to the correct folder?

Posted
whats the site address?

 

And i am assuming you've uploaded the images to the correct folder?

 

http://the-comfort-zone.org.uk/bathroom/ is the web address.

 

I even copied the images folder to public_html in case the path was supposed to be there. I just don't understand why no images are showing. I tried uploading a different template in case it altered the state of play but it didn't. I'm at my wit's end trying to figure this out! :blink:

Posted
http://the-comfort-zone.org.uk/bathroom/ is the web address.

 

I even copied the images folder to public_html in case the path was supposed to be there. I just don't understand why no images are showing. I tried uploading a different template in case it altered the state of play but it didn't. I'm at my wit's end trying to figure this out! :blink:

 

Your admin is unsecured. You might get trashed if you don't secure it. Maybe its a permissions issue on the server. I had that when i uploaded to the server in the past. That was a permissions issue. OS commerce is nippy about where you put the images in the folders. I think if you put them inside another folder inside the images folder, the links will break.

Posted
Your admin is unsecured. You might get trashed if you don't secure it. Maybe its a permissions issue on the server. I had that when i uploaded to the server in the past. That was a permissions issue. OS commerce is nippy about where you put the images in the folders. I think if you put them inside another folder inside the images folder, the links will break.

 

 

I'll password protect admin right now. Thanks for pointing this out to me. I don't have the images inside another folder, they're just in the images folder. I copied the images folder to public_html in case that was the correct path. I'm really confused why the images don't show! :blink:

Posted
I'll password protect admin right now. Thanks for pointing this out to me. I don't have the images inside another folder, they're just in the images folder. I copied the images folder to public_html in case that was the correct path. I'm really confused why the images don't show! :blink:

You have not sucessfully installed Osc, the images are the default images.

 

Did you install from your web address or ftp from your hard disk?

Posted
You have not sucessfully installed Osc, the images are the default images.

 

Did you install from your web address or ftp from your hard disk?

 

 

I installed from the web. The install program told me I had successfully installed. How do I correct this? :'(

Posted
I installed from the web. The install program told me I had successfully installed. How do I correct this? :'(

So you unzipped the files on your hard drive, then ftped the files to your web address, the ran install.php?

 

The images should mainly be in catalog\images on your web address. There are other locations, and the install program looks after the loactions if OSC is installed correctly.

Posted
So you unzipped the files on your hard drive, then ftped the files to your web address, the ran install.php?

 

The images should mainly be in catalog\images on your web address. There are other locations, and the install program looks after the loactions if OSC is installed correctly.

 

 

Yes. I unzipped the files on my hard drive & used Coffee Cup to ftp them to my server then I went to the install file through my browser & followed the directions to be told that the install was complete but when I looked at the catalogue, all of the images were a red x. I then copied the images folder to public_html folder in case the path was wrong.

 

Have you any suggestions as to how I can correct this? :huh:

Posted

can you show us your configuration files? just the file information - keep your user name and password to yourself!

Nothing unreal exists

Posted
Yes. I unzipped the files on my hard drive & used Coffee Cup to ftp them to my server then I went to the install file through my browser & followed the directions to be told that the install was complete but when I looked at the catalogue, all of the images were a red x. I then copied the images folder to public_html folder in case the path was wrong.

 

Have you any suggestions as to how I can correct this? :huh:

You could try reinstalling.

Posted
can you show us your configuration files? just the file information - keep your user name and password to yourself!

 

 

<?php

/*

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2003 osCommerce

 

Released under the GNU General Public License

*/

 

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://www.the-comfort-zone.org.uk'); // eg, http://localhost - should not be empty for productive servers

define('HTTPS_SERVER', ''); // eg, https://localhost - should not be empty for productive servers

define('ENABLE_SSL', false); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'www.the-comfort-zone.org.uk');

define('HTTPS_COOKIE_DOMAIN', '');

define('HTTP_COOKIE_PATH', '/bathroom/');

define('HTTPS_COOKIE_PATH', '');

define('DIR_WS_HTTP_CATALOG', '/bathroom/');

define('DIR_WS_HTTPS_CATALOG', '');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

define('DIR_FS_CATALOG', '/home/comfort/public_html/bathroom/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

// define our database connection

define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty for productive servers

define('DB_SERVER_USERNAME', '*****');

define('DB_SERVER_PASSWORD', '*****');

define('DB_DATABASE', '*****');

define('USE_PCONNECT', 'false'); // use persistent connections?

define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

?>

 

 

 

 

Does this help?

Posted

Hey you know I just looked at your site - I can see images - do you see them?

 

try refreshing ctr-F5 - clear your cache on your browser - what browser are you looking in?

 

I was using firefox - and I can see images -

 

Your conf file looks fine - there is one in the admin section and that should look similar.

Nothing unreal exists

Posted
Hey you know I just looked at your site - I can see images - do you see them?

 

try refreshing ctr-F5 - clear your cache on your browser - what browser are you looking in?

 

I was using firefox - and I can see images -

 

Your conf file looks fine - there is one in the admin section and that should look similar.

 

 

I normally use the Avant browser. I've tried to open this page in IE but I get the same result.

 

Any ideas how I might counteract this? I'm able to view other osc site in my avant.

Posted

Ah I found the problem -

 

this is the output you are getting to your web browser for the images

 

http:///images/ReviewsBox/corner_right_left.gif

 

see how there's one too many '/' after http://

 

my guess is your code has an extra '/' somewhere - in your admin/includes/configure.php:

Nothing unreal exists

Posted

I see all the images in the admin section. I just don't understand why I can't see the images in the catalogue. :blink:

Posted
Ah I found the problem -

 

this is the output you are getting to your web browser for the images

 

http:///images/ReviewsBox/corner_right_left.gif

 

see how there's one too many '/' after http://

 

my guess is your code has an extra '/' somewhere - in your admin/includes/configure.php:

 

 

<?php
/*
 osCommerce, Open Source E-Commerce Solutions
 http://www.oscommerce.com

 Copyright (c) 2003 osCommerce

 Released under the GNU General Public License
*/

// Define the webserver and path parameters
// * DIR_FS_* = Filesystem directories (local/physical)
// * DIR_WS_* = Webserver directories (virtual/URL)
 define('HTTP_SERVER', 'http://www.the-comfort-zone.org.uk'); // eg, http://localhost - should not be empty for productive servers
 define('HTTP_CATALOG_SERVER', 'http://www.the-comfort-zone.org.uk');
 define('HTTPS_CATALOG_SERVER', '');
 define('ENABLE_SSL_CATALOG', 'false'); // secure webserver for catalog module
 define('DIR_FS_DOCUMENT_ROOT', '/home/comfort/public_html/bathroom/'); // where the pages are located on the server
 define('DIR_WS_ADMIN', '/bathroom/admin/'); // absolute path required
 define('DIR_FS_ADMIN', '/home/comfort/public_html/bathroom/admin/'); // absolute pate required
 define('DIR_WS_CATALOG', '/bathroom/'); // absolute path required
 define('DIR_FS_CATALOG', '/home/comfort/public_html/bathroom/'); // absolute path required
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
 define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
 define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
 define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

// define our database connection
 define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty for productive servers
 define('DB_SERVER_USERNAME', '*****');
 define('DB_SERVER_PASSWORD', '*****');
 define('DB_DATABASE', '*****');
 define('USE_PCONNECT', 'false'); // use persisstent connections?
 define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'
?>

 

Above is the configure.php file from admin/includes

 

It looks fine to me :blink:

 

This is REALLY frustrating! Thanks for the assistance you're giving me.

Posted

true - but everything works together I see your problem as either a config error, or you have modified the code yourself and made a typo or something - your problem is the fact that the browser is looking for

 

http:///

 

NOT

 

http://

 

if you find out where that problem lies (most likely in the configuration) - then it's solved -

 

this is what one of my admin config file looks like ( I add a bit more than most to my file, so you may not have the exact same entries but this config file handles a lot more than the standard install):

 

 

<?php

/*

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2003 osCommerce

 

Released under the GNU General Public License

*/

 

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'https://xxxx.com'); // eg, http://localhost - should not be empty for productive servers

define('HTTPS_SERVER', 'https://xxxx.com'); // eg, https://localhost - should not be empty for productive servers

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

define('HTTP_CATALOG_SERVER', 'https://xxxx.com/catalog'); //set to force https in admin area

define('HTTPS_CATALOG_SERVER', 'https://xxxx.com/catalog');

define('ENABLE_SSL_CATALOG', 'true'); // secure webserver for catalog module

define('DIR_FS_DOCUMENT_ROOT', '/home/xxxx/public_html/catalog/'); // where the pages are located on the server

define('DIR_WS_ADMIN', '/catalog/admin/'); // absolute path required

define('DIR_FS_ADMIN', '/home/xxxx/public_html/catalog/'); // absolute pate required

define('DIR_WS_CATALOG', '/catalog/'); // absolute path required

define('DIR_FS_CATALOG', '/home/xxxx/public_html/catalog/'); // absolute path required

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');

define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');

define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');

define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

 

// define our database connection

define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty for productive servers

define('DB_SERVER_USERNAME', 'XXXXXXXXXXXXXXXXX');

define('DB_SERVER_PASSWORD', 'XXXXXXXXXXXXXXXX');

define('DB_DATABASE', 'XXXXXXXXXXXXXXXXXXXX);

define('DB_MYSQLMODE', ''); // set only if you have incompatibility with mysql5 I changed my connection script to handle this

define('USE_PCONNECT', 'false'); // use persistent connections?

define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

 

?>

 

Also my configure file looks like this:

 

<?php
/*
 osCommerce, Open Source E-Commerce Solutions
 http://www.oscommerce.com

 Copyright (c) 2003 osCommerce

 Released under the GNU General Public License
*/
// Define the webserver and path parameters
// * DIR_FS_* = Filesystem directories (local/physical)
// * DIR_WS_* = Webserver directories (virtual/URL)
 define('HTTP_SERVER', 'http://xxxx.com/'); // eg, http://localhost - should not be empty for productive servers
 define('HTTPS_SERVER', 'https://xxxxx.com/'); // eg, https://localhost - should not be empty for productive servers
 define('ENABLE_SSL', true); // secure webserver for checkout procedure?
 define('HTTP_COOKIE_DOMAIN', 'http://xxxx.com/');
 define('HTTPS_COOKIE_DOMAIN', 'https://xxxx.com/');
 define('HTTP_COOKIE_PATH', 'http://xxxx.com/catalog/');
 define('HTTPS_COOKIE_PATH', 'https://xxxx.com/catalog/');
 define('DIR_WS_HTTP_CATALOG', 'catalog/');
 define('DIR_WS_HTTPS_CATALOG', 'catalog/');
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');
 define('DIR_FS_CATALOG', 'catalog/');
 define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
 define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

// CLR 020605 defines needed for Product Option Type feature.
 define('PRODUCTS_OPTIONS_TYPE_SELECT', 0);
 define('PRODUCTS_OPTIONS_TYPE_TEXT', 1);
 define('PRODUCTS_OPTIONS_TYPE_RADIO', 2);
 define('PRODUCTS_OPTIONS_TYPE_CHECKBOX', 3);
 define('PRODUCTS_OPTIONS_TYPE_TEXTAREA', 4);
 define('TEXT_PREFIX', 'txt_');
 define('PRODUCTS_OPTIONS_VALUE_TEXT_ID', 0);  //Must match id for user defined "TEXT" value in db table TABLE_PRODUCTS_OPTIONS_VALUES

// define our database connection
 define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty for productive servers
 define('DB_SERVER_USERNAME', 'xxxxxxxxxxxxxxxxxxxxxxxx');
 define('DB_SERVER_PASSWORD', 'xxxxxxxxxxxxxxxxxxxxxx');
 define('DB_DATABASE', 'xxxxxxxxxxxxxxxxxxxxxxxxx');
 define('DB_MYSQLMODE', ''); // set only if you have incompatibility with mysql5 I changed my connection script to handle this
 define('USE_PCONNECT', 'false'); // use persistent connections?
 define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

?>

Nothing unreal exists

Posted
true - but everything works together I see your problem as either a config error, or you have modified the code yourself and made a typo or something - your problem is the fact that the browser is looking for

 

http:///

 

NOT

 

http://

 

if you find out where that problem lies (most likely in the configuration) - then it's solved -

 

 

Both configure.php files from my site are shown above. None have the 3rd /

If I knew where else to look for this or if there is a way to run through all the files on the server and search for http:/// mistake......... Any ideas?

Posted

I had the same problem I swear it was due to a config error. Gosh darnit I am running out of things to look for.

Nothing unreal exists

Posted
If it's not that - do you have the Search Engine Safe URL's turned on?

 

 

How do I do that? Sorry for being so thick. :blush:

Posted

It's in the admin section under configuration - it'll on that main page if it's there - gosh - I am trying to think about where the problem could be.

Nothing unreal exists

Posted
It's in the admin section under configuration - it'll on that main page if it's there - gosh - I am trying to think about where the problem could be.

 

 

Am I supposed to have them turned on or off? They were off but I just turned them on & there's no difference.

Posted

Does anyone out there know how to help me? :'(

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