Add to cart not working

[dean0088]

Everything seems to function properly, however when I click add to cart it goes to the shopping cart page, but it says your cart is empty.

 

I do not get any error messages.

 

Any ideas?

 

Dean

[kirikintha]

what's your set up like?

[dean0088]

What do you mean?

[Guest]

Everything seems to function properly, however when I click add to cart it goes to the shopping cart page, but it says your cart is empty.

 

I do not get any error messages.

 

Any ideas?

 

Dean

goto your osc admin->configuration->sessions make sure the force cookie use is set to false. Then go to the catalog click a link to go to a product check if the address bar of your browser includes the osCsid parameter. Make a note of its value. Add a product to the cart and check if the osCsid remains the same. This could be a problem with the sessions (which may point to your includes/configure.php) or if you're using hard-coded links that may also cause it.

 

You can post a link to a product if this store is online so we can see what's going on.

[satish]

probably session is getting lost.

Check on session id.

 

Satish

[dean0088]

goto your osc admin->configuration->sessions make sure the force cookie use is set to false. Then go to the catalog click a link to go to a product check if the address bar of your browser includes the osCsid parameter. Make a note of its value. Add a product to the cart and check if the osCsid remains the same. This could be a problem with the sessions (which may point to your includes/configure.php) or if you're using hard-coded links that may also cause it.

 

You can post a link to a product if this store is online so we can see what's going on.

 

Thanks for your help, I tried what you suggested and do not see and changes.

 

Here is the link

 

www.cartridgetogo.com

 

Dean

[zhexiang]

How about ask the person at Studiosix creative who design for you?

[Guest]

Thanks for your help, I tried what you suggested and do not see and changes.

 

Here is the link

 

www.cartridgetogo.com

 

Dean

yea, ok now, go to your includes\configure.php change the code

 

define('STORE_SESSIONS', ''); // leave empty '' for default handler or set to 'mysql'

 

to this:

define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

[Guest]

and goto your osc admin->configuration->sessions->session directory and specify a valid directory outside your www domain like

/home/my_root/tmp

this is an example the path must be valid