Daventry Posted April 5, 2007 Posted April 5, 2007 Here's a new problem for ya....I have been using an osCommerce shopping cart for almost a year and a half, with the same hosting company and always on the same server for that length of time. I have never had a probelm with it. Last time I was in the cart/admin was about two weeks ago to fill an order. Went to cart/admin a few days later and just a completely blank white screen appears. There is NOTHING present on the screen, not even an error message. Now, another client who I also use an osCommerce shopping cart for, also on the same server and through the same web hosting company...her admin/cart is also a blank screen. Now, both shopping carts are working perfectly normal, as far as customers being able to access the website itself. I am just not able to get into the cart/admin and make any changes, etc. Called the hosting company today and they said it must be a problem with the "3rd party" shopping cart, not with them. Any ideas on who's at fault, what the problem is and how to fix it. PLEASE, anyone!!
FIMBLE Posted April 5, 2007 Posted April 5, 2007 Here's a new problem for ya....I have been using an osCommerce shopping cart for almost a year and a half, with the same hosting company and always on the same server for that length of time. I have never had a probelm with it. Last time I was in the cart/admin was about two weeks ago to fill an order. Went to cart/admin a few days later and just a completely blank white screen appears. There is NOTHING present on the screen, not even an error message. Now, another client who I also use an osCommerce shopping cart for, also on the same server and through the same web hosting company...her admin/cart is also a blank screen. Now, both shopping carts are working perfectly normal, as far as customers being able to access the website itself. I am just not able to get into the cart/admin and make any changes, etc. Called the hosting company today and they said it must be a problem with the "3rd party" shopping cart, not with them. Any ideas on who's at fault, what the problem is and how to fix it. PLEASE, anyone!! Hiya, by chance have you tired to write the url in? Normally its http://www.yoursite.com/admin try http://www.yoursite.com/admin/index.php Worth a try Sometimes you're the dog and sometimes the lamp post [/url] My Contributions
Daventry Posted April 5, 2007 Author Posted April 5, 2007 [ironically, the problem is now fixed. It WAS a problem with my hosting company and their back end server.
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