Panic Mode - No Modules showing

[digicammad]

I have just checked my live site, which has been working fine until now, to find that when a customer places an order no payment methods or shipping options show up. I checked the admin site and there are no modules showing at all, even though the files exist in the various modules folders.

 

Checking my test site, everything seems fine. All the modules show up as normal, but when I upload this to the live site it doesn't cure the problem.

 

I really need some speedy help on this one, any suggestions much appreciated.

 

Ian

[Cobby]

I have just checked my live site, which has been working fine until now, to find that when a customer places an order no payment methods or shipping options show up. I checked the admin site and there are no modules showing at all, even though the files exist in the various modules folders.

 

Checking my test site, everything seems fine. All the modules show up as normal, but when I upload this to the live site it doesn't cure the problem.

 

I really need some speedy help on this one, any suggestions much appreciated.

 

Ian

 

Well before you started uploading everything again i would have suggested you checked the last modified date on the server scripts so you have a better understanding of what happened.

 

However.. a few things i would suggest would be to back up any files you replace on the existing server and trying uploading a fresh *no mods* version of "modules.php". Also i would recommend that you check the database and under the table "Conifguration" check to see if the module records are still there. They should be there if they were not uninstalled.

 

So i'd check those two things first.. re-upload modules.php and check the database to see if the module tables are still there.

 

Let me know how you get on with those

[digicammad]

Update - it appears to be wider spread than the modules. Various tools are reporting that files can not be found, including the backup tool even though it was used only the other day.

 

My local shop works okay but uploading the files again does not cure the problem. I'm beginning to wonder if it could be a server issue, has anybody ever experienced anything like this?

[digicammad]

Thanks Cobby.

 

Uploading modules.php makes no difference. It does appear to be working correctly, in that it is reporting the folders which have been configured for the various modules, but it is seeing no files in those folders.

 

Checking the database I can see 3 'installed modules' records, payment, shipping and order_total.

 

I have asked the hosts to check if anything is screwed up on their server.

[digicammad]

Can anybody tell me where I can find a list of folder and file permissions please? In admin/includes/modules, the folder permissions are currently 705, is that right?

[digicammad]

Here is the code from the admin config.php, can anybody see any errors in it?

 

  define('HTTP_CATALOG_SERVER', 'http://www.usefulmagnets.co.uk/');
 define('HTTPS_CATALOG_SERVER', 'https://www.usefulmagnets.co.uk/');
 define('ENABLE_SSL_CATALOG', 'true'); // secure webserver for catalog module
 define('DIR_FS_DOCUMENT_ROOT', 'www.usefulmagnets.co.uk/'); // where the pages are located on the server
 define('DIR_WS_ADMIN', '/admin/'); // absolute path required
 define('DIR_FS_ADMIN', '/admin/'); // absolute pate required
 define('DIR_WS_CATALOG', '/'); // absolute path required
 define('DIR_FS_CATALOG', '/'); // absolute path required
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
 define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
 define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
 define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

[digicammad]

Solved.

 

Somehow I had managed to overwrite the configure.php file in admin with an old version which had incorrect paths.

 

Thanks for your help Cobby