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osCommerce

The e-commerce.

Paypal Issue


recondite

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I had everything working a month or so ago and then migrated servers. Now I'm getting paypal errors. I am hosted at Godaddy and I've tried the proxy but it times out all the time. I have a support call in now to Godaddy about that.

 

If I don't use the proxy, everything works until that last bit. I get the following message:

"Error An error occured when we tried to process your credit card.

 

Transaction cannot complete. (10417)

The transaction cannot complete successfully. Instruct the customer to use an alternative payment method."

 

Here is the dump:

In function: before_process() - Express Checkout

Did first contact attempt return error? Nope

Array

(

[security] =>

[RequesterCredentials] => Array

(

[0] => Array

(

[Credentials] => Array

(

[0] => Array

(

[username] =>

[Password] =>

[subject] =>

)

 

)

 

)

 

)

 

[DoExpressCheckoutPaymentResponse] => Array

(

[0] => Array

(

[Timestamp] => 2007-04-04T01:32:18Z

[Ack] => Failure

[CorrelationID] => d63b5d30b48cb

[Errors] => Array

(

[0] => Array

(

[shortMessage] => Transaction cannot complete.

[LongMessage] => The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.

[ErrorCode] => 10417

[severityCode] => Error

)

 

)

 

[Version] => 2.000000

[build] => 1.0006

[DoExpressCheckoutPaymentResponseDetails] => Array

(

[0] => Array

(

[PaymentInfo] => Array

(

[0] => Array

(

[TransactionType] => none

[PaymentType] => none

[PaymentStatus] => None

[PendingReason] => none

[ReasonCode] => none

)

 

)

 

)

 

)

 

)

 

)

 

)

 

Happens in both sandbox and live environments.

 

I have completed cc transactions successfully but sometimes they fail and claim the $ amount is 0. I'm more that a little bit confused at this point.

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I have completed cc transactions successfully but sometimes they fail and claim the $ amount is 0. I'm more that a little bit confused at this point.

 

I forgot to mention, the cc option does now show up until the Paypal options fails. Before the customer used to have to option btwn paypal and cc. No idea how the cc option vanished.

 

Thanks for any help.

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