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my problem is, the Link in the helpdesk box (catalog) is not correct.


The requested URL /tools/shop/catalog/FILENAME_HELPDESK_SUBMIT was not found on this server.


The Admin Panel works correct.


thanks for :idea:



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Could you explain exactly what you did?


I am also getting blank pages No Error Messages) when executing both the helpdesk_status.php and helpdesk_submit.php





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in application_top.php (admin)


  define('FILENAME_HELPDESK', 'helpdesk.php');

 define('FILENAME_HELPDESK_ADDUSER', 'helpdesk_adduser.php');

 define('FILENAME_HELPDESK_CLOSED', 'helpdesk_closedtickets.php');

 define('FILENAME_HELPDESK_SEARCH', 'helpdesk_search.php');

 define('FILENAME_HELPDESK_DELUSER', 'helpdesk_deluser.php');

 define('FILENAME_HELPDESK_EDIT', 'helpdesk_editticket.php');

 define('FILENAME_HELPDESK_VIEW', 'helpdesk_viewticket.php');

 define('FILENAME_HELPDESK_EDITUSER', 'helpdesk_edituser.php');

 define('TABLE_HELPDESK', 'helpdesk');

 define('TABLE_HELPDESK_MEMBERS', 'helpdesk_members');


in application_top.php (catalog)


 define('FILENAME_HELPDESK_SUBMIT', 'helpdesk_submit.php');

 define('FILENAME_HELPDESK_STATUS', 'helpdesk_status.php');

 define('FILENAME_HELPDESK_REOPEN', 'helpdesk_reopen.php');

 define('TABLE_HELPDESK', 'helpdesk');

 define('TABLE_HELPDESK_MEMBERS', 'helpdesk_members');

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