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osCommerce

The e-commerce.

Orders not showing


webspider2

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Posted

I have a problem with the orders. When someone places an order the order does not appear anywhere except on paypal.

This does not happen with every order.

 

Can anyone help

 

Thank you.

Posted

Probably being caused because some customers don't know they need to return to merchant after they finish paying for it. Paypal has annoyingly stopped auto returns. If you want that to occur, of course, they want more money monthly. Nice little scam they have going to nickle and dime everyone into obliveon.

 

As a result, receiving paypal transaction is normal, but nothing appears in osc. So, you're stuck emailing the customer and looking like an amateur.

Posted

I have it set up that it returns automatically to the merchant.

 

So I feel that the problem is elsewhere

 

Diarmaid

Posted
I have it set up that it returns automatically to the merchant.

 

So I feel that the problem is elsewhere

 

Diarmaid

and so what? The pay and they close the browser so this setting does nothing in such case. Check the pre-logging related contributions

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