Contact Us Form, Email Problem

zeeshop · March 24, 2007

HI All,

I asked this question before,

I am still facing same problem,

When Customer filled a Contact us Form, i.e. contact_us.php, and submitted email,

I recieved this email straight away, but it is comming without Email address of customer, means I cant reply because I donot have email address to contact back.

Please HElp me to fix this important problem,, I am copying contact_us.php full code here, If some want to see any other file related to this matter , I wil send it.

Thanks and regards.

Zee

<?php
/*
 $Id: contact_us.php,v 1.42 2003/06/12 12:17:07 hpdl Exp $

 osCommerce, Open Source E-Commerce Solutions
 [url="http://www.oscommerce.com"]http://www.oscommerce.com[/url]

 Copyright © 2003 osCommerce

 Released under the GNU General Public License
*/

 require('includes/application_top.php');

 require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CONTACT_US);

 $error = false;
 if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'send')) {
   $name = tep_db_prepare_input($HTTP_POST_VARS['name']);
   $email_address = tep_db_prepare_input($HTTP_POST_VARS['email']);
   $enquiry = tep_db_prepare_input($HTTP_POST_VARS['enquiry']);

   if (tep_validate_email($email_address)) {
     tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, $enquiry, $name, $email_address);

     tep_redirect(tep_href_link(FILENAME_CONTACT_US, 'action=success'));
   } else {
     $error = true;

     $messageStack->add('contact', ENTRY_EMAIL_ADDRESS_CHECK_ERROR);
   }
 }

 $breadcrumb->add(NAVBAR_TITLE, tep_href_link(FILENAME_CONTACT_US));
?>
<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">
<html <?php echo HTML_PARAMS; ?>>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>">
<title><?php echo TITLE; ?></title>
<base href="<?php echo (($request_type == 'SSL') ? HTTPS_SERVER : HTTP_SERVER) . DIR_WS_CATALOG; ?>">
<link rel="stylesheet" type="text/css" href="stylesheet.css">
</head>
<body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0">
<!-- header //-->
<?php require(DIR_WS_INCLUDES . 'header.php'); ?>
<!-- header_eof //-->

<!-- body //-->
<table border="0" width="100%" cellspacing="3" cellpadding="3">
 <tr>
   <td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">
<!-- left_navigation //-->
<?php require(DIR_WS_INCLUDES . 'column_left.php'); ?>
<!-- left_navigation_eof //-->
   </table></td>
<!-- body_text //-->
   <td width="100%" valign="top"><?php echo tep_draw_form('contact_us', tep_href_link(FILENAME_CONTACT_US, 'action=send')); ?><table border="0" width="100%" cellspacing="0" cellpadding="0">
     <tr>
       <td><table border="0" width="100%" cellspacing="0" cellpadding="0">
         <tr>
           <td class="pageHeading"><?php echo HEADING_TITLE; ?></td>
           <td class="pageHeading" align="right"><?php echo tep_image(DIR_WS_IMAGES . 'table_background_contact_us.gif', HEADING_TITLE, HEADING_IMAGE_WIDTH, HEADING_IMAGE_HEIGHT); ?></td>
         </tr>
       </table></td>
     </tr>
     <tr>
       <td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
     </tr>
<?php
 if ($messageStack->size('contact') > 0) {
?>
     <tr>
       <td><?php echo $messageStack->output('contact'); ?></td>
     </tr>
     <tr>
       <td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
     </tr>
<?php
 }

 if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'success')) {
?>
     <tr>
       <td class="main" align="center"><?php echo tep_image(DIR_WS_IMAGES . 'table_background_man_on_board.gif', HEADING_TITLE, '0', '0', 'align="left"') . TEXT_SUCCESS; ?></td>
     </tr>
     <tr>
       <td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
     </tr>
     <tr>
       <td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
         <tr class="infoBoxContents">
           <td><table border="0" width="100%" cellspacing="0" cellpadding="2">
             <tr>
               <td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
               <td align="right"><?php echo '<a href="' . tep_href_link(FILENAME_DEFAULT) . '">' . tep_image_button('button_continue.gif', IMAGE_BUTTON_CONTINUE) . '</a>'; ?></td>
               <td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
             </tr>
           </table></td>
         </tr>
       </table></td>
     </tr>
<?php
 } else {
?>
     <tr>
       <td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
         <tr class="infoBoxContents">
           <td><table border="0" width="100%" cellspacing="0" cellpadding="2">
             <tr>
               <td class="main"><?php echo ENTRY_NAME; ?></td>
             </tr>
             <tr>
               <td class="main"><?php echo tep_draw_input_field('name'); ?></td>
             </tr>
             <tr>
               <td class="main"><?php echo ENTRY_EMAIL; ?></td>
             </tr>
             <tr>
               <td class="main"><?php echo tep_draw_input_field('email'); ?></td>
             </tr>
             <tr>
               <td class="main"><?php echo ENTRY_ENQUIRY; ?></td>
             </tr>
             <tr>
               <td><?php echo tep_draw_textarea_field('enquiry', 'soft', 50, 15); ?></td>
             </tr>
           </table></td>
         </tr>
       </table></td>
     </tr>
     <tr>
       <td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
     </tr>
     <tr>
       <td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
         <tr class="infoBoxContents">
           <td><table border="0" width="100%" cellspacing="0" cellpadding="2">
             <tr>
               <td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
               <td align="right"><?php echo tep_image_submit('button_continue.gif', IMAGE_BUTTON_CONTINUE); ?></td>
               <td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
             </tr>
           </table></td>
         </tr>
       </table></td>
     </tr>
<?php
 }
?>
   </table></form></td>
<!-- body_text_eof //-->
   <td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">
<!-- right_navigation //-->
<?php require(DIR_WS_INCLUDES . 'column_right.php'); ?>
<!-- right_navigation_eof //-->
   </table></td>
 </tr>
</table>
<!-- body_eof //-->

<!-- footer //-->
<?php require(DIR_WS_INCLUDES . 'footer.php'); ?>
<!-- footer_eof //-->
<br>
</body>
</html>
<?php require(DIR_WS_INCLUDES . 'application_bottom.php'); ?>

May 10, 2007

I have the same problem, but only one one store where the server uses smtp. I suspect this is the problem. The email arrives with the from address being the store address instead of the customer address. Any help would be hugely appreciated!

The_Black_Lion · September 21, 2008

I am having the exact same problem. Did anyone figure this out?

The "FROM" email address is shown as my address, not the email address that the customer input into the Contact Us Form.

germ · September 21, 2008

Click Me

The_Black_Lion · September 22, 2008

Click Me

Thanks for the help Jim!

I made the change as an interim fix. Ultimately, I'd like to figure out why its doing this.

Thanks again.

Contact Us Form, Email Problem

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