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Invoice and Order Description Missing


vicspain

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Posted

I've just went online with this shopping cart and I just realized the Auto Receipt the customer is receiving (along with the one I receive) is missing the Order # and Description. I turned on the Extra Order Email and now I get that in addition and it contains the details of the order. I would really like to fix this but I can't find where this email is created so that I can fix it. I looked at catalog/includes/languages/english/checkout_process.php but that doesn't appear to be where this is getting created (or I don't understand how it could).

 

Any help would be greatly appreciated, I've been looking for most of the day and I don't appear to be closer.

 

Thanks,

 

Vic

Posted
I've just went online with this shopping cart and I just realized the Auto Receipt the customer is receiving (along with the one I receive) is missing the Order # and Description. I turned on the Extra Order Email and now I get that in addition and it contains the details of the order. I would really like to fix this but I can't find where this email is created so that I can fix it. I looked at catalog/includes/languages/english/checkout_process.php but that doesn't appear to be where this is getting created (or I don't understand how it could).

 

Any help would be greatly appreciated, I've been looking for most of the day and I don't appear to be closer.

 

Thanks,

 

Vic

 

Yes, it's in the checkout_process. Look for:

// lets start with the email confirmation

 

You can also install this: order number in email subject

http://www.oscommerce.com/community/contributions,2878/

  • 2 weeks later...
Posted
Yes, it's in the checkout_process. Look for:

// lets start with the email confirmation

 

You can also install this: order number in email subject

http://www.oscommerce.com/community/contributions,2878/

 

Aegrnberg,

 

Thank you for the reply but this appears to be the "Extra Order" invoice that is generated by marking "Should Authorize.Net e-mail a receipt to the customer?". This 1 is OK and has all of the correct information. However, there is a second one that I believe is created by authorizenet.php which is the 1 that is wrong and is missing the order # and product description. This email is from QuickCommerce Auto-Receipt [[email protected]] and has Merchant Auto-Receipt in the subject. If I can get this to work I believe I can turn the other 1 off.

 

Appreciate any help you could provide.

 

Vic

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