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Inventory not updated on some orders


10incher

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Posted

I am having a problem on my store that doesn't happen all the time, (but most of the time) when somebody places an order and pays with Paypal, the stock count isn't updated. Just wondering if this is because of the Paypal IPN module, as I am using an older version. Is it that customers aren't hitting the return to merchant button? Is there a quick fix for this or should I install Paypal IPN 2.2 to fix the issue?

Posted

I also noticed that if I go to delete an order for some reason, then select "re-stock product quantity", it will properly add to the quantity. However if there was only 1 item to begin with, it will put it back to 1 in quantity, but the product is still marked out of stock? Is there a way to have it mark the item back in stock? Not sure if these is just a setting I missed or a related problem???

  • 2 weeks later...
  • 4 months later...
Posted

Bump, still having the issue. Is this maybe because I am using the Paypal IPN module?

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