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Posted

I keep on getting this error when someone tries to complete an order

 

An error occured with the UPS shipping calculations.

Invalid PackageActualWeight

If you prefer to use UPS as your shipping method, please contact the store owner.

 

can anyone please help me with this....

  • 11 months later...
Posted
bump

Bumping is not allowed on the osC forums. If you have the same error, try reading what the error says Invalid PackageActualWeight

Posted
Bumping is not allowed on the osC forums. If you have the same error, try reading what the error says Invalid PackageActualWeight

Opps sorry, yes i have the same eroor.

 

An error occured with the UPS shipping calculations.

Invalid PackageActualWeight

If you prefer to use UPS as your shipping method, please contact the store owner.

 

Please help me, i don't know what is the problem.

 

Thank you

Posted
The problem is: Invalid PackageActualWeight

I've been searching on the ups shipping module and sql but i can't find "PackageActualWeight".

I'm so confused with this error.

Posted
I've been searching on the ups shipping module and sql but i can't find "PackageActualWeight".

I'm so confused with this error.

There is no the ups shipping module. There is the "old" UPS module (UPS Choice is a derivative of that) which uses a http request (using GET) for the rates (which only works for shops in the US) and there is the UPSXML shipping module. The error is not in the documentation for the XML interface of UPS.

 

Either the weight is zero or too heavy (say over 150 lbs). You are in the best position to see what it is...

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