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Posted

Hello,

 

This figure doesn't work properly: it indicates for instance a product as having been bought once but I know it's been bought several times...

 

Is there a special set up in the admin or a plugin that can work this out?

 

Thanks.

  • 3 weeks later...
Posted
Hello,

 

This figure doesn't work properly: it indicates for instance a product as having been bought once but I know it's been bought several times...

 

Is there a special set up in the admin or a plugin that can work this out?

 

Thanks.

 

Nobody encountered this problem before?

Thanks for your help...

Posted
Nobody encountered this problem before?

Thanks for your help...

If you mean Best Products Purchased, it works. Have you installed a contrib that does something else?

Posted
If you mean Best Products Purchased, it works. Have you installed a contrib that does something else?

 

I just installed a contrib that allows to show more images and more options for my products, that's all...

 

I don't understand...

  • 3 months later...
Posted
I just installed a contrib that allows to show more images and more options for my products, that's all...

 

I don't understand...

 

I have also got this problem. I wondered if it was if the customer does'nt click continue on the last page after they have paid paypal but I have'nt tested this yet. Some items have shown up and some have'nt it seems random. Might it be to do with the order status or if paypal is paid by a verified or unverified member as it does'nt inform the customer automatically by email if they are unverified and this may have something to do with if it is logged in the best products purchased page.

 

I hope someone can come up with a definate answer for this soon though as it's giving a false reading in my top 10 best sellers box.

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