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Unable to connect to db


buynotebookscheap

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Posted

I installed my already running site copied another domain and changed the look and i'm having a problem with the godaddy mysql (database) server not working. And it has been 5 days now since godaddy was contacted and still broke. what could cause a error they couldnt fix in a day or 2?

Message:

Unable to connect to db

Buy Notebooks Cheap

Posted

unable to connect with the database is usually wrong database information.

 

If you copied your site from one site/host to the other you have first do a backup on the 1st site then to set up the database on the new site and then run the installer then backup your dababase from the 1st site.

 

your configure.php files both need to have the new database information

 

 

// define our database connection

define('DB_SERVER', 'mysqlxxx.secureserver.net'); // eg, localhost - should not be empty for productive servers

define('DB_SERVER_USERNAME', 'xxxx');

define('DB_SERVER_PASSWORD', 'xxxx');

define('DB_DATABASE', 'xxxx');

define('USE_PCONNECT', 'true'); // use persistent connections?

define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

 

with Godaddy your username and password for the database are one and the same.

Posted
unable to connect with the database is usually wrong database information.

 

If you copied your site from one site/host to the other you have first do a backup on the 1st site then to set up the database on the new site and then run the installer then backup your dababase from the 1st site.

 

your configure.php files both need to have the new database information

// define our database connection

define('DB_SERVER', 'mysqlxxx.secureserver.net'); // eg, localhost - should not be empty for productive servers

define('DB_SERVER_USERNAME', 'xxxx');

define('DB_SERVER_PASSWORD', 'xxxx');

define('DB_DATABASE', 'xxxx');

define('USE_PCONNECT', 'true'); // use persistent connections?

define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

 

with Godaddy your username and password for the database are one and the same.

configure.php files password and username i see is from the initial install on another server old password does not match the new information, I have a web designer working on this.

Buy Notebooks Cheap

Posted

Old site user name and password.

 

Which means that you have not ran the installer and the installer has not populated your database.

 

You can not just copy over files from one site to the next site.

 

Please read the instructions I gave in my first post and answer all the questions that the installer will ask.

This is done in the browser www.yoursite.com/catalog/install

 

Once you have installed you can then backup your database form the 1st site.

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