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osCommerce

The e-commerce.

Using third party templates - PROBLEMS


MetaJon

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Posted

Dear osCommerce,

 

I bought an "osCommerce" template from www.templatemonster.com to use as a nice store. So I set up osCommerce, follow all the instructions and it's all hunky dory. Then my client starts asking for changes to colors, images etc. No problem. I just find the image and without changing the existing name I modify the image and voila! New look and feel.

 

So I think I'm done and I teach the customer how to upload images and products into thier catalog and different categories.

 

BOOM!

 

...the whole thing breaks...images are being sent to /images and the page is trying to parse images from /images but you see nothing but broken images in any new category.

 

all image formats are correct (i.e. .jpeg, .jpg or .gif)

all images sizes are acceptable

 

So thinking it was user error on the part of my fairly non-technical client I set up a test account on his site http://www.gatorpatch.com/ and tried to upload a carefully made image to a new category I made for him using the fancy pant admin tool.

 

Same result. Broken image.

 

Ok so after scouring hundreds of lines of PHP code and HTML to try to find out what the heck is going on the only thing that I can imagine is that when I upload and image...the osCommerce admin gui is actually sending the images off into oblivion or some wierd transformation is taking place.

 

I check the remote directory after using the admin upload feature that told me "success" and find that the image never got there. Or sometimes...it DID make it...but the third party template will NOT parse it and display the daggon thing.

 

 

I am about to pull all my hairs out one by one on this....can anyone please help?

 

I am at the point where I am willing to hire someone to fix this.

 

Thanks in advance!

 

MetaJon

Posted

have you tried to upload the images by yourself?

Sometimes the oscomerce don't upload correctly the images may be for a timeout error or somthing, so you have to check after this.

Posted

I have uploaded test images myself using the osCommerce admin tool. Those images appear broken as well.

 

I have not tried direct ftp because that is not a viable option. The client cannot afford our per diem rate for manual changes to his site.

 

Here is the URL http://www.gatorpatch.com/

 

As you can see the images appear broken. However, if you look at the code they are being requested from the correct directory /images

 

 

In the admin tool the upload is also pointed at /images as far as I know.

 

I am totally at a loss here.

 

.........constructive suggestions?

 

-----------------------------------------------------------------------------

have you tried to upload the images by yourself?

Sometimes the oscomerce don't upload correctly the images may be for a timeout error or somthing, so you have to check after this.

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