Guest Posted March 10, 2007 Share Posted March 10, 2007 I've been running an osCommerce store for some time now... at least 6 months. It's been working great for me. Then today all of a sudden it went dead on me. Now all I get is a blank white screen. I tried viewing the Source Code and there is nothing in it. I downloaded the current index.php file that is uploaded to the site and it works, so I manually entered the url to the index.php (in case there was an index.htm or something that got in the way) and still the same thing. I checked the database and it appears to be intact (though granted, I don't know the ins and outs of it so I didn't know if there is something I specifically need to check). All of the configure info appears to be correct and none of the rest of my site is hurting. I run phpBB as well as my own News portal system and they both function as they are supposed to. Any ideas? Link to comment Share on other sites More sharing options...
Andrew Yuen Posted March 10, 2007 Share Posted March 10, 2007 If there is no source code when opening your index.php file, try uploading a new index.php file after re-downloading osCommerce here http://www.oscommerce.com/solutions/downloads Andrew Yuen osCommerce, Community Team Link to comment Share on other sites More sharing options...
Gameprodigy Posted March 10, 2007 Share Posted March 10, 2007 Did you upload any other files to the server named index, either index.htm, index.html, or index.php. if you renamed another file and have two index Files in the same directory it could be a problem. Otherwise I would re-upload your index backup file, or if you can remember when the last time your site was working see if your host can do a backup install of your directory. Link to comment Share on other sites More sharing options...
bobg7 Posted March 10, 2007 Share Posted March 10, 2007 Before doing any reloading or modifying any code, check with your host to see if there has been any upgrades to the servers PHP or MYSQL versions. If there have been an upgrade, do a search here and in the contributions for a fix. Installed Contributions: CCGV, Close Popup, Dynamic Meta Tags, Easy Populate, Froogle Data Feeder, Google Position, Infobox Header Entire Row, Live Support for OSC, PayPal Seal with CC images, Report_m Sales, Shop by Price Revised, SQL Updater, Who's Online Enhancement, Footer, GNA EP Assistant and still going. Link to comment Share on other sites More sharing options...
Guest Posted March 13, 2007 Share Posted March 13, 2007 If there is no source code when opening your index.php file, try uploading a new index.php file after re-downloading osCommerce here http://www.oscommerce.com/solutions/downloads Tried that. Same thing. Did you upload any other files to the server named index, either index.htm, index.html, or index.php. if you renamed another file and have two index Files in the same directory it could be a problem. Otherwise I would re-upload your index backup file, or if you can remember when the last time your site was working see if your host can do a backup install of your directory. That is covered in my original post. I even reinstalled my backup. Before doing any reloading or modifying any code, check with your host to see if there has been any upgrades to the servers PHP or MYSQL versions. If there have been an upgrade, do a search here and in the contributions for a fix. I know for a fact there has been no updates to PHP as I can set which version of PHP my server uses. The MySQL version I believe is 4.2.1. Is that a "newest" version? Link to comment Share on other sites More sharing options...
jonquil Posted March 13, 2007 Share Posted March 13, 2007 I've been up on his server and d'loaded a backup. Uploaded his root index.php to a test site. Worked fine. All the files (index.php especially) are in the right place. Compared random files with stock osC files, most identical except for certain mods. Directories with 755, files within 644. I did notice some files didn't have the 060817 updates in his October '06 2.2 install, including Bill Kellum's compatibility.php files fix. Any page at the store/ level is blank, even when keyed in manually. Hopefully, someone can give siege911 a better hand than me. Sorry, Bud. :( jon It's all just ones and zeros.... Link to comment Share on other sites More sharing options...
Gameprodigy Posted March 14, 2007 Share Posted March 14, 2007 Did you get this fixed? Link to comment Share on other sites More sharing options...
Guest Posted March 19, 2007 Share Posted March 19, 2007 Did you get this fixed? Sorry... I've been busy this week. However no, I have not got this fixed. I even moved my current osCommerce to a new folder and installed a fresh download of osCommerce and used a fresh database. Still have the exact same problem. Everything is blank. The only "mods" I had on the old one was the newer PayPal payment thing and some modification to the theme to make it fit the rest of my site better. But as I stated earlier, it was working fine up until just before I posted here and I hadn't touched it prior. Link to comment Share on other sites More sharing options...
asdqert Posted March 19, 2007 Share Posted March 19, 2007 Doesnt it just work when you pick the index from a fresh install and put it overneath the old Index.php? Just incase you only 'messed' that.. up? :P I read the thread, and that seems a good try to me. Gl! :) Link to comment Share on other sites More sharing options...
vasttech Posted March 19, 2007 Share Posted March 19, 2007 a blank screen with no code showing when you do a view source from a browser window is indicative of a server side scripting error (in other words a PHP error). Check your server error logs or have your web host check the logs if they aren't available to you. It will tell you right there what file and the particular line number that is causing the problem. osCommerce Knowledge Base osCommerce Documentation Contributions Link to comment Share on other sites More sharing options...
daknoodle Posted March 19, 2007 Share Posted March 19, 2007 the problem, we had the same thing with a site we are working on for a customer, is a null statment in one of the include files. Look for it and comment it out, then all works fine. If you need more info, I'll see what I can get from our programmer. Link to comment Share on other sites More sharing options...
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