SPG Music Posted March 9, 2007 Share Posted March 9, 2007 Hey Guys, My customers can't seem to purchase the dvds. The last step they go through is Payment Method after that once they click continue nothing happens. check it out www.buycdsanddvds.com If anyone could help I would appreciate it. Zyad Link to comment Share on other sites More sharing options...
Velveeta Posted March 9, 2007 Share Posted March 9, 2007 Hey Guys, My customers can't seem to purchase the dvds. The last step they go through is Payment Method after that once they click continue nothing happens. check it out www.buycdsanddvds.com If anyone could help I would appreciate it. Zyad I can't even get that far... On the shipping page I'm seeing this: This is currently the only shipping method available to use on this order. MODULE_SHIPPING_CANADAPOST_TEXT_TITLE Cannot reach Canada Post Server. You may refresh this page (Press F5 on your keyboard) to try again. If you prefer to use canadapost as your shipping method, please contact the buycdsanddvds.com via Email. And I can't continue past it as there are no options to select... Richard. Richard Lindsey Link to comment Share on other sites More sharing options...
SPG Music Posted March 9, 2007 Author Share Posted March 9, 2007 its my website im trying to fix the problem? anything?? Link to comment Share on other sites More sharing options...
Velveeta Posted March 9, 2007 Share Posted March 9, 2007 its my website im trying to fix the problem? anything?? Well, I have no idea about this problem... You said your customers were reaching the payment page and then couldn't go any further... Is this actually the page they couldn't get past (shipping)? Or is this something that's popped up since the time that you posted this first message? Richard. Richard Lindsey Link to comment Share on other sites More sharing options...
SPG Music Posted March 9, 2007 Author Share Posted March 9, 2007 This is currently the only shipping method available to use on this order. MODULE_SHIPPING_CANADAPOST_TEXT_TITLE Cannot reach Canada Post Server. You may refresh this page (Press F5 on your keyboard) to try again. If you prefer to use canadapost as your shipping method, please contact the buycdsanddvds.com via Email. they cant continue before picking a shipping courier Link to comment Share on other sites More sharing options...
Velveeta Posted March 9, 2007 Share Posted March 9, 2007 This is currently the only shipping method available to use on this order. MODULE_SHIPPING_CANADAPOST_TEXT_TITLE Cannot reach Canada Post Server. You may refresh this page (Press F5 on your keyboard) to try again. If you prefer to use canadapost as your shipping method, please contact the buycdsanddvds.com via Email. they cant continue before picking a shipping courier Ok, I see, your original post was a little confusing then, since you said they couldn't get past the Payment page... I've never used the Canada Post shipping method, so I wouldn't be able to tell you right off the bat what might be configured wrong... I can tell you right now, that you appear to at least be missing the language file for this shipping method, since it's showing MODULE_SHIPPING_CANADAPOST_TEXT_TITLE instead of, say, "Canada Post"... Richard. Richard Lindsey Link to comment Share on other sites More sharing options...
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