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Receive email from contact but not orders?


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I know this question has been asked a lot did some searching but could not find a clear answer. I can click the contact us and get the email properly but when I place an order the customer will get the email but I never receive any email about the order?These are my settings I would really like some help and anyone that can I thank you in advance.

My host is netfirms

In My Store

 

E-Mail Address [email protected]

E-Mail From [email protected]

Send Extra Order Emails To <[email protected]>

In E-Mail options

 

E-Mail Transport Method sendmail

E-Mail Linefeeds LF

Use MIME HTML When Sending Emails true

Verify E-Mail Addresses Through DNS true

Send E-Mails true

 

Any other information needed please let me know!

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  • 4 months later...
I know this question has been asked a lot did some searching but could not find a clear answer. I can click the contact us and get the email properly but when I place an order the customer will get the email but I never receive any email about the order?These are my settings I would really like some help and anyone that can I thank you in advance.

My host is netfirms

In My Store

 

E-Mail Address [email protected]

E-Mail From [email protected]

Send Extra Order Emails To <[email protected]>

In E-Mail options

 

E-Mail Transport Method sendmail

E-Mail Linefeeds LF

Use MIME HTML When Sending Emails true

Verify E-Mail Addresses Through DNS true

Send E-Mails true

 

Any other information needed please let me know!

 

Hello 'fireflyminimall' , I know it has been a while since you posted this. Have you found a solution? I have exactly the same problem. Thanks for any info that you might have gleaned since you posted this.

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Hello 'fireflyminimall' , I know it has been a while since you posted this. Have you found a solution? I have exactly the same problem. Thanks for any info that you might have gleaned since you posted this.

 

 

I would like to add +1 on this.

I did the install yesterday (fresh install) and have the very same problem as fireflyminimall

 

any one know how to?

 

Thank you :)

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im having this problem too!

i used the test_page.php and it sent perfectly, the contact us and the 'send email' all work fine, but i cant get it to send out order notifications for the life of me.

 

i tried all of these fixes, none of which worked for me, but maybe they'll work for you:

http://forums.creloaded.com/Forums/viewtop...il/start=0.html

 

i also emailed my host to double check it wasnt anything on their end, and they sent back saying even though i have a linux host, i need to use STMP and then gave me the url for the mail site to use and the username/password.. but i cant find anywhere to put any of the information in other then just switching to stmp in the 'email options'.

any ideas?

im so frustrated i can barely put it into words.

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  • 4 weeks later...
This may work:

 

Send Extra Order Emails To <[email protected]>

Take out the < and >

 

 

Bill, in the above instructions, should I not have my address but have the address of my host, could this be why I'm not seeing any new orders when I login into my admin order section, my orders are not being saved in the order section. I'm receiving e mails with credit card numbers but no orders.

Wally

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