sszelei Posted March 3, 2007 Share Posted March 3, 2007 I have prototyped the site on my dev box and everything worked great. I posted the entire site to the production machine and now users are unable to sign in or the get forgotten password. the customer can enter in their email address and password and hit the button. they get redirected back to the login page and no error appear. same thing happens on the lost password page. the site is at http://www.babysoftusa.com/catalog if you would like to see what is happening. You may see some debug code pop up as I am trying to figure out the problem. I am thinking it is permissions set on the server but not sure. Thanks in advance for any help! Steven Link to comment Share on other sites More sharing options...
Guest Posted March 4, 2007 Share Posted March 4, 2007 Force cookies. admin / configuration / sessions / force cookie and or session Problem solved. I have prototyped the site on my dev box and everything worked great. I posted the entire site to the production machine and now users are unable to sign in or the get forgotten password. the customer can enter in their email address and password and hit the button. they get redirected back to the login page and no error appear. same thing happens on the lost password page. the site is at http://www.babysoftusa.com/catalog if you would like to see what is happening. You may see some debug code pop up as I am trying to figure out the problem. I am thinking it is permissions set on the server but not sure. Thanks in advance for any help! Steven Link to comment Share on other sites More sharing options...
sszelei Posted March 4, 2007 Author Share Posted March 4, 2007 Force cookies. admin / configuration / sessions / force cookie and or session Problem solved. Thanks for playing. That did not work. Link to comment Share on other sites More sharing options...
Guest Posted March 4, 2007 Share Posted March 4, 2007 did you clear your cache before being a smart butt. I have seen this 100 times and generally it is sessions causing the issue. Send me the url and I will look at it. Thanks for playing. That did not work. Link to comment Share on other sites More sharing options...
sszelei Posted March 4, 2007 Author Share Posted March 4, 2007 did you clear your cache before being a smart butt. I have seen this 100 times and generally it is sessions causing the issue. Send me the url and I will look at it. yes I cleared cache and tried it on the dev system and my test machine. Also called a friend and he got the same thing. I have added some debug code. It appears that the isset($HTTP_GET_VARS['action']) is failing I looked at the return URL and it appears to be build incorrectly. https://www.babysoft.com/catalog/login.php/action/process. when it should be https://www.babysoft.com/catalog/login.php?action=process that is the information that should be in the cookie also and not sure why it is not being returned. the site is http://www.babysoft.com/catalog then select myaccount link. also I have the Force Cookie use = true Check SSL Session ID = true Prevent Spider Session = true Recreate Session = true all others are false. Thanks. Steven Link to comment Share on other sites More sharing options...
Guest Posted March 4, 2007 Share Posted March 4, 2007 Try checking your config file. I got an error about your cert belonging to another site. Link to comment Share on other sites More sharing options...
Guest Posted March 4, 2007 Share Posted March 4, 2007 Ok it is your mod rewrite .htacess if you want search engine friendly urls use CHEMO's SEO URL's. It will fix your problem. Try it without your seo urls turned on and I bet you can login. yes I cleared cache and tried it on the dev system and my test machine. Also called a friend and he got the same thing.I have added some debug code. It appears that the isset($HTTP_GET_VARS['action']) is failing I looked at the return URL and it appears to be build incorrectly. https://www.babysoft.com/catalog/login.php/action/process. when it should be https://www.babysoft.com/catalog/login.php?action=process that is the information that should be in the cookie also and not sure why it is not being returned. the site is http://www.babysoft.com/catalog then select myaccount link. also I have the Force Cookie use = true Check SSL Session ID = true Prevent Spider Session = true Recreate Session = true all others are false. Thanks. Steven Link to comment Share on other sites More sharing options...
sszelei Posted March 4, 2007 Author Share Posted March 4, 2007 Ok it is your mod rewrite .htacess if you want search engine friendly urls use CHEMO's SEO URL's. It will fix your problem. Try it without your seo urls turned on and I bet you can login. Thanks, but I am not sure what the directive to set in php.ini would be to do this. The site does not allow for .htaccess to be set. Would you please send a snippet? Thanks, Steven Link to comment Share on other sites More sharing options...
Guest Posted March 5, 2007 Share Posted March 5, 2007 goto your osc admin->configuration->My Store. Switch the "Use Search Engine Safe URLs" to off. If you leave it on it can mess up your forms. and retry. Link to comment Share on other sites More sharing options...
sszelei Posted March 5, 2007 Author Share Posted March 5, 2007 goto your osc admin->configuration->My Store. Switch the "Use Search Engine Safe URLs" to off. If you leave it on it can mess up your forms. and retry. Thanks for the suggestion but it did not correct the problem. Steven Link to comment Share on other sites More sharing options...
sszelei Posted March 5, 2007 Author Share Posted March 5, 2007 Sorry I spoke a little too soon. That suggestion did correct the forgotten password email but did not correct the login problem. Thanks, One down one to go. Steven Link to comment Share on other sites More sharing options...
sszelei Posted March 5, 2007 Author Share Posted March 5, 2007 All is right with the world now! I turned off recreate sessions as well and everything started working. Boy was that a long three days!. Thanks guys for all of the help and suggestions. Regs, Steven Link to comment Share on other sites More sharing options...
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