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osCommerce

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No orders showing up


trubuy

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Posted

Hi- I have a site that has been up for over 2 years and now when someone orders a product there is no order in my admin section.

 

Here are the steps-

 

add to cart, goes to shipping,they select pay pal, they are redirected to pay pal, they complete the order, Just like normal......when I go to my admin section there is no order there?

Posted
Hi- I have a site that has been up for over 2 years and now when someone orders a product there is no order in my admin section.

 

Here are the steps-

 

add to cart, goes to shipping,they select pay pal, they are redirected to pay pal, they complete the order, Just like normal......when I go to my admin section there is no order there?

Is this happening for all orders? Or is it happening sporadically? I believe in the paypal payment module, if it's the default one, they have to click the button at the end of checkout to return to your store, otherwise the order never gets logged, because it should return then to checkout_process.php, which is where all of that happens...

 

Richard.

Richard Lindsey

Posted

Well if its with paypal.

 

then either implement paypal IPN or order holding so t=you have the orders in your data base.

 

this wil happen if customer do not return back from paypal after apyment.

 

Satish

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  • 2 months later...
Posted

This is hapening on all orders? I have been getting the money in my pay pal and credit card account but the shoping cart does not show any orders from any one?

Archived

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