xperyens Posted February 25, 2007 Posted February 25, 2007 Please, i really need to resolve this problem. I've made an order. As a customer i receive the e-mail (with the correct order id, the product's name, the price, the address but with no taxes). As a customer, in my history orders doesn't show up anything (instead i see some links looking like that: -40,-30,-20,-10 - very odd). In my admin end i can see that i have orders in pending, but when i want to look at them they don't show up. If i write the id's order in my admin i can see the orders just fine. I've read many posts and i happend to see that this could be affected by the order total module. If i enter my modules in my admin, i see them like are not installed. If i try to install them, nothing happens. I will paste here my configure.php (a part of it) define('HTTP_SERVER', 'http://www.multiservice-canon.ro'); // eg, http://localhost - should not be empty for productive servers define('HTTPS_SERVER', ''); // eg, https://localhost - should not be empty for productive servers define('ENABLE_SSL', false); // secure webserver for checkout procedure? define('HTTP_COOKIE_DOMAIN', 'www.multiservice-canon.ro'); define('HTTPS_COOKIE_DOMAIN', ''); define('HTTP_COOKIE_PATH', '/multiservice-canon/'); define('HTTPS_COOKIE_PATH', ''); define('DIR_WS_HTTP_CATALOG', '/multiservice-canon/catalog/'); define('DIR_WS_HTTPS_CATALOG', ''); define('DIR_WS_IMAGES', 'images/'); define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/'); define('DIR_WS_INCLUDES', 'includes/'); define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/'); define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/'); define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/'); define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/'); define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/'); define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/'); define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/'); define('DIR_FS_CATALOG', '/var/www/html/www.multiservice-canon.ro/multiservice-canon/catalog/'); define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/'); define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/'); Is there something wrong with my path ?? After i've made the order i've entered my phpmyadmin and the next tables where populated: `orders` `orders_status` `orders_status_history` This is not populated: `orders_total`. If i've manually insert information in my `orders_total` table, then the order appears, but this wont affect my future orders. So i really need an answer to my problem, my deadline is tomorrow so i don't have much time. Thank you, Cezar.
thenetwerx Posted February 25, 2007 Posted February 25, 2007 Do you have the PayPal payment module installed? I found that whenever I did on my sites, it caused the normal credit card orders to not get processed properly. The orders_totals table never got populated with the taxes and shipping charges. And the orders were not visible in the Orders admin screen. Try uninstalling the PayPal payment module and test again.
xperyens Posted February 25, 2007 Author Posted February 25, 2007 Do you have the PayPal payment module installed? I found that whenever I did on my sites, it caused the normal credit card orders to not get processed properly. The orders_totals table never got populated with the taxes and shipping charges. And the orders were not visible in the Orders admin screen. Try uninstalling the PayPal payment module and test again. Thank you for your reply. Well, the problem is i don't have PayPal payment module installed on my on-line store. It's not my store, i've just configured for a client. Now i really get this thing donne or they'll kill me :'( . As payment module they are using cash on delivery, so no module isn't installed. Any ideeas? Thank you, Cezar.
xperyens Posted February 25, 2007 Author Posted February 25, 2007 Well, there is one more thing about my errors. Well, if i've enter to my admin end n modules there are 3 types of them: -payment -shipping -order_total If i click one of them, i can see only a path ("/var/www/html/www.multiservice-canon.ro/multiservice-canon/catalog/includes/modules/order_total/") and the install button. When i press the button, nothing happens. So i'm guessing this is related to my problem. Thank you, Cezar.
thenetwerx Posted February 26, 2007 Posted February 26, 2007 You may have an issue in your configure.php file regarding where the modules directory is.
xperyens Posted February 26, 2007 Author Posted February 26, 2007 You may have an issue in your configure.php file regarding where the modules directory is. Ok. I've looked at my configure.php code (both files) and i can't see nothing wrong with them. Maybe i'm dumb but i will paste the source codes of each of them here, so you can have the chance to look at them. Thanks for replying to my messages. this is my catalog/includes.configure.php define('HTTP_SERVER', 'http://www.multiservice-canon.ro'); // eg, http://localhost - should not be empty for productive servers define('HTTPS_SERVER', ''); // eg, https://localhost - should not be empty for productive servers define('ENABLE_SSL', false); // secure webserver for checkout procedure? define('HTTP_COOKIE_DOMAIN', 'www.multiservice-canon.ro'); define('HTTPS_COOKIE_DOMAIN', ''); define('HTTP_COOKIE_PATH', '/multiservice-canon/'); define('HTTPS_COOKIE_PATH', ''); define('DIR_WS_HTTP_CATALOG', '/multiservice-canon/catalog/'); define('DIR_WS_HTTPS_CATALOG', ''); define('DIR_WS_IMAGES', 'images/'); define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/'); define('DIR_WS_INCLUDES', 'includes/'); define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/'); define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/'); define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/'); define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/'); define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/'); define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/'); define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/'); define('DIR_FS_CATALOG', '/var/www/html/www.multiservice-canon.ro/multiservice-canon/catalog/'); define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/'); define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/'); this is my catalog/admin/includes/configure.php define('HTTP_SERVER', 'http://www.multiservice-canon.ro'); // eg, http://localhost - should not be empty for productive servers define('HTTP_CATALOG_SERVER', 'http://www.multiservice-canon.ro'); define('HTTPS_CATALOG_SERVER', ''); define('ENABLE_SSL_CATALOG', 'false'); // secure webserver for catalog module define('DIR_FS_DOCUMENT_ROOT', '/var/www/html/www.multiservice-canon.ro/multiservice-canon/catalog/'); // where the pages are located on the server define('DIR_WS_ADMIN', '/multiservice-canon/catalog/admin/'); // absolute path required define('DIR_FS_ADMIN', '/var/www/html/www.multiservice-canon.ro/multiservice-canon/catalog/admin/'); // absolute pate required define('DIR_WS_CATALOG', '/multiservice-canon/catalog/'); // absolute path required define('DIR_FS_CATALOG', '/var/www/html/www.multiservice-canon.ro/multiservice-canon/catalog/'); // absolute path required define('DIR_WS_IMAGES', 'images/'); define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/'); define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/'); define('DIR_WS_INCLUDES', 'includes/'); define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/'); define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/'); define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/'); define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/'); define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/'); define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/'); define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/'); define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/'); define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/'); define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/'); Those are my two configure.php . Please take a look, i'm very thankful. PS: could there be a problem with my 'configuration.php' file???
xperyens Posted February 26, 2007 Author Posted February 26, 2007 Does anybody can help me with this? Please, i'm stuck with this problem and i'm not sure what to do anymore. I really need a fix fot this. I'm very appreciative to anyone who can help me. :'(
xperyens Posted February 26, 2007 Author Posted February 26, 2007 Can someone help me with this problem. I thought it was open source. I don't have much time and i really need to finish this up. Or else i will have to reconfigure my whole store... :'( . HELP.
xperyens Posted February 27, 2007 Author Posted February 27, 2007 I'm the only one with this problem? An advice would be great. All the best, Cezar.
xperyens Posted February 27, 2007 Author Posted February 27, 2007 It's got to be someone who can help me with this problem. Who's reading this post at least can answer it. I want to know if you can help me or not and if by this moment you've been reading a post related to mine. If you do have readed a post related to mine i would be thanktful if you will paste a link here. My best wishes, Cezar.
xperyens Posted February 28, 2007 Author Posted February 28, 2007 Thank you for community support, NOOOT. Your reply's really help me out on this. I respect you all, NOOOT. By the way, i managed to solve my problem. My best wishes, Cezar.
thenetwerx Posted February 28, 2007 Posted February 28, 2007 Hey Cezar, Sorry I wasn't able to help more (and I am also surprized no one else joined the thread.) What ended up being the problem? Tim
Guest Posted February 28, 2007 Posted February 28, 2007 I've seen this problem when you blindly import the database contents of an older osc version into the later ones. Because the table structures do not match between versions.
thenetwerx Posted March 1, 2007 Posted March 1, 2007 I don't think that was the case for Cezar and definitely wasn't for me.
xperyens Posted March 1, 2007 Author Posted March 1, 2007 Hi Tim. You are the only one who tryied to help me so i thank you very much. Well, after reading hundreads of similar post nothing was working. I've asked my host to set me up a new database for testing. I've installed a new store. The diferences between the tqo stores was just the path. I've replace the old configure.php (both of them) with the new ones (after i replaced the paths). Now it seems my modules appear in my admin, the history order also appear and my orders do appear in my admin. So with that i've solved all my problems. Thank you Tim. My regards, Cezar.
thenetwerx Posted March 1, 2007 Posted March 1, 2007 Glad to hear everything worked out for you (and me!). osCommerce is a great package, but it's somewhat complex. When there is something wrong, it can be extremely frustrating trying to fix it. What is the URL of the store? I am curious if you customized the look of the site (as I have had to do for my clients.)
xperyens Posted March 2, 2007 Author Posted March 2, 2007 The look of the store isn't changed too much. I've set up this store 2 years ago, i didn't know much about programming or osCommerce. Anyway, the store is very easy to navigate. I'm expecting your feedback and your store url. Thank you, Cezar.
thenetwerx Posted March 2, 2007 Posted March 2, 2007 URL?? Here is an example of something I did for someone quickly using osCommerce: http://www.sidebysideracingproducts.com.
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.