dahechler Posted February 21, 2007 Share Posted February 21, 2007 I lost a sale from my store because of the following message: This website has exceeded its maximum quota of online users and your request cannot be processed at the moment. Please try again in 15 seconds. How and where do I fix this ? Thanks Link to comment Share on other sites More sharing options...
wheeloftime Posted February 21, 2007 Share Posted February 21, 2007 I lost a sale from my store because of the following message: This website has exceeded its maximum quota of online users and your request cannot be processed at the moment. Please try again in 15 seconds. How and where do I fix this ? Thanks Upgrade your hosting or find a better host. Link to comment Share on other sites More sharing options...
dahechler Posted February 21, 2007 Author Share Posted February 21, 2007 Since I'm a newbie to this software, what difference does the host have to do with the problem ? Furthermore, I think there was only one user that was trying to access the catalog and/or purchase an item ? Duaine Link to comment Share on other sites More sharing options...
wheeloftime Posted February 21, 2007 Share Posted February 21, 2007 Since I'm a newbie to this software, what difference does the host have to do with the problem ? Furthermore, I think there was only one user that was trying to access the catalog and/or purchase an item ? Duaine Yes, sorry, should have added some more. The software, osCommerce, is not responsible for this but the settings as defined for mysql are. If you have access to those settings you should raise the max. allowed connections or otherwise have to ask your hosting company to do that. If they do not want to, or only if you take a more expensive account, the choice is to pay more or to move away. Link to comment Share on other sites More sharing options...
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