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Help PLEASE! Confirm Order Not working properly


marvinj920

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Help, Please.

 

I have a client (www.alleghenynutritionals.com) with an osCommerce Shopping Cart, We have tried several Payment processors including Linkpoint Central & Authorize.net Currently under Authorize.net whenever a customer clicks on the 'Confirm Order' button, the order seems to process correctly, but the customer is returned to the Login Page. When using Linkpoint, when a customer clicks the 'Confirm Order' button the order seems to process correctly but the customer is returned to the Payment Page. No notification as to why these jumps occur. The shopping cart is not emptied either. I believe this is a problem not with the payment modules themselves but the osCommerce installation. We used a template from templateMonster.com. I'm not a newbie, but I'm not well versed in osCommerce. The problem needs to be resolved ASAP.

 

Any information you could provide would be GREATLY appreciated, Even where to start looking for the problem would be helpful!

 

NOTES:

 

When using linkpoint the url of the payment page reads:

...checkout_payment.php?error_message=%20-%20SGS-020009%3A+An+order+ID+is+required+for+this+transaction+type

 

When using Authorize.net the url of the Sign in page reads:

https://secure.authorize.net/gateway/transact.dll

 

After updating the Authorize.net payment module for CVVit returns the user to the payment page, with no error messages but the address bar reads: ...checkout_payment.php?error_message=There+has+been+an+error+processing+your+credit+card.+Please+try+ag

ain.

 

 

Thank you much,

 

Mike

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Help, Please.

 

I have a client (www.alleghenynutritionals.com) with an osCommerce Shopping Cart, We have tried several Payment processors including Linkpoint Central & Authorize.net Currently under Authorize.net whenever a customer clicks on the 'Confirm Order' button, the order seems to process correctly, but the customer is returned to the Login Page. When using Linkpoint, when a customer clicks the 'Confirm Order' button the order seems to process correctly but the customer is returned to the Payment Page. No notification as to why these jumps occur. The shopping cart is not emptied either. I believe this is a problem not with the payment modules themselves but the osCommerce installation. We used a template from templateMonster.com. I'm not a newbie, but I'm not well versed in osCommerce. The problem needs to be resolved ASAP.

 

Any information you could provide would be GREATLY appreciated, Even where to start looking for the problem would be helpful!

 

NOTES:

 

When using linkpoint the url of the payment page reads:

...checkout_payment.php?error_message=%20-%20SGS-020009%3A+An+order+ID+is+required+for+this+transaction+type

 

When using Authorize.net the url of the Sign in page reads:

https://secure.authorize.net/gateway/transact.dll

 

After updating the Authorize.net payment module for CVVit returns the user to the payment page, with no error messages but the address bar reads: ...checkout_payment.php?error_message=There+has+been+an+error+processing+your+credit+card.+Please+try+ag

ain.

 

does everything in the cart work properly if you "pay by check" or "pay by fax" ? Have you tested this ?

 

also :

http://www.oscommerce.com/community/bugs,2...+Modules/page,2

http://www.oscommerce.com/forums/lofiversion/i...hp/t216703.html

 

Corrie

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