ugently need help with checkout

[pwatson04]

hi,

 

whenever i click to checkout or login as a customer i am recieving an error saying "internet explorer cannot display this webpage". does anyone know what the problem could be? my shop ois meant to be going live tommorrow

 

thanks in advance

[jasonabc]

This is due to an absent or incorrectly configured SSL. Read this:

 

http://www.oscommerce.com/forums/index.php?showtopic=151162

[pwatson04]

i have checked all the code bt a cnt find anything wrong with it.

 

this is the code at configure.php in the includes folder. can you see anything wroing with it:

// Define the webserver and path parameters
// * DIR_FS_* = Filesystem directories (local/physical)
// * DIR_WS_* = Webserver directories (virtual/URL)
 define('HTTP_SERVER', 'http://www.pets-paradiso.com'); // eg, [url=http://localhost]http://localhost[/url] - should not be empty for productive servers
 define('HTTPS_SERVER', 'https://www.pets-paradiso.com'); // eg, [url=https://localhost]https://localhost[/url] - should not be empty for productive servers
 define('ENABLE_SSL', true); // secure webserver for checkout procedure?
 define('HTTP_COOKIE_DOMAIN', 'www.pets-paradiso.com');
 define('HTTPS_COOKIE_DOMAIN', 'pets-paradiso.com');
 define('HTTP_COOKIE_PATH', '/');
 define('HTTPS_COOKIE_PATH', '/');
 define('DIR_WS_HTTP_CATALOG', '/');
 define('DIR_WS_HTTPS_CATALOG', '/');
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

this is the one in the admin configure.php:

 

/ Define the webserver and path parameters
// * DIR_FS_* = Filesystem directories (local/physical)
// * DIR_WS_* = Webserver directories (virtual/URL)
 define('HTTP_SERVER', 'https://pets-paradiso.com'); // eg, [url=http://localhost]http://localhost[/url] - should not be empty for productive servers
 define('HTTP_CATALOG_SERVER', 'https://www.pets-paradiso.com');
 define('HTTPS_CATALOG_SERVER', 'https://www.pets-paradiso.com');
 define('ENABLE_SSL_CATALOG', 'true'); // secure webserver for catalog module
 define('DIR_FS_DOCUMENT_ROOT', '/home/pwatson/public_html/'); // where the pages are located on the server
 define('DIR_WS_ADMI/N', '/admin/'); // absolute path required
 define('DIR_FS_ADMIN', '/home/pwatson/public_html/admin/'); // absolute pate required
 define('DIR_WS_CATALOG', '/'); // absolute path required
 define('DIR_FS_CATALOG', '/home/pwatson/public_html/'); // absolute path required
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
 define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
 define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
 define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

 

thanks in advance

[jasonabc]

change it to this. I see your site is not working now although it was before. If you haven't changed anything I'd get onto your host as it seems really intermittent.

 

 

// Define the webserver and path parameters
// * DIR_FS_* = Filesystem directories (local/physical)
// * DIR_WS_* = Webserver directories (virtual/URL)
 define('HTTP_SERVER', 'http://www.pets-paradiso.com'); // eg, [url=http://localhost]http://localhost[/url] - should not be empty for productive servers
 define('HTTPS_SERVER', 'https://www.pets-paradiso.com'); // eg, [url=https://localhost]https://localhost[/url] - should not be empty for productive servers
 define('ENABLE_SSL', true); // secure webserver for checkout procedure?
 define('HTTP_COOKIE_DOMAIN', 'pets-paradiso.com');
 define('HTTPS_COOKIE_DOMAIN', 'https://www.pets-paradiso.com');
 define('HTTP_COOKIE_PATH', '/');
 define('HTTPS_COOKIE_PATH', '/');
 define('DIR_WS_HTTP_CATALOG', '/');
 define('DIR_WS_HTTPS_CATALOG', '/');
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

this is the one in the admin configure.php:

 

/ Define the webserver and path parameters
// * DIR_FS_* = Filesystem directories (local/physical)
// * DIR_WS_* = Webserver directories (virtual/URL)
 define('HTTP_SERVER', 'http://pets-paradiso.com'); // eg, [url=http://localhost]http://localhost[/url] - should not be empty for productive servers
 define('HTTP_CATALOG_SERVER', 'http://www.pets-paradiso.com');
 define('HTTPS_CATALOG_SERVER', 'https://www.pets-paradiso.com');
 define('ENABLE_SSL_CATALOG', 'true'); // secure webserver for catalog module
 define('DIR_FS_DOCUMENT_ROOT', '/home/pwatson/public_html/'); // where the pages are located on the server
 define('DIR_WS_ADMI/N', '/admin/'); // absolute path required
 define('DIR_FS_ADMIN', '/home/pwatson/public_html/admin/'); // absolute pate required
 define('DIR_WS_CATALOG', '/'); // absolute path required
 define('DIR_FS_CATALOG', '/home/pwatson/public_html/'); // absolute path required
 define('DIR_WS_IMAGES', 'images/');
 define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
 define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');
 define('DIR_WS_INCLUDES', 'includes/');
 define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
 define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
 define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
 define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
 define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
 define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
 define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
 define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
 define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');

 

thanks in advance

[pwatson04]

thanks for your help! i changed the code and i got in contact with my host and they said it must be to do with my script but i dont know where this would lie. they tested the http and the https and they are both running fine so the problem is on my code somewhere. does anyone where i could look? i recently installed google analytics before this problem arose bt it come up with an error so i deleted the code straight away. could this be part of the problem? im completely lost and iv someone could give me some guidance, then that would be amazing.

 

thanks

[pwatson04]

anybody else got any ideas for this as i am completely stumped and don't even know where to look. any ideas would be truly grateful.

 

thanks

[pwatson04]

i can't even get onto my admin now. i just can't seem to find anything that is wrong with it. what could be causing all this to happen?