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Posted (edited)

Hi Folks,

I'm new to oscommerce but have managed to wade my way through most of the problems I've had except UPS XML. I have the latest version of Osc and the latest version of UPS XML installed. UPS XML is giving me a few problems, so perhaps someone can help.

 

1)Changes made in admin are not saved.

2)When installed the website shows a: 10002: The XML document is well formed but the document is not valid error.

 

Any help would be greatly appreciated. I spent days on this, read everything I can find and I think followed the install directions.

I only want weights not packages so I stopped editing at Step 5.?

Thanks!

Bob

Edited by croslin
Posted
1)Changes made in admin are not saved.
Another post with a fix :)
2)When installed the website shows a: 10002: The XML document is well formed but the document is not valid error.
When you fix the first thing and save all the data, this will probably go away too. If not enable logging (see the beginning of the shipping/upsxml.php file) and check is anything is missing in the request to UPS.
Posted
Another post with a fix :)

When you fix the first thing and save all the data, this will probably go away too. If not enable logging (see the beginning of the shipping/upsxml.php file) and check is anything is missing in the request to UPS.

 

Bless You for the quick response and the cure. Now works like a champ at saving the input!!

  • 2 years later...
Posted (edited)

I have installed UPSXML in my oscommerce shop shipping from UK. But I am getting an error "The XML document is well formed but the document is not valid" .

I dont have Rate Access key, username and pasword (I have requested for it).

Is this error coming due to this reason? If no, what could be the problem .

And I am getting this response from UPS.

 

<?xml version="1.0"?>

<RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription><Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>10002</ErrorCode><ErrorDescription>The XML document is well formed but the document is not valid</ErrorDescription><ErrorLocation><ErrorLocationElementName>AccessRequest/AccessLicenseNumber</ErrorLocationElementName></ErrorLocation></Error></Response></RatingServiceSelectionResponse>

 

I am attaching my settings.

Please help me out?

My settings :

United Parcel Service (XML)

 

Enable UPS Shipping

True

 

UPS Rates Access Key

 

 

UPS Rates Username

 

 

UPS Rates Password

 

 

Pickup Method

Daily Pickup

 

Packaging Type

Package

 

Customer Classification Code

03

 

Shipping Origin

European Union Origin

 

Origin City

Hillington

 

Origin State/Province

SG

 

Origin Country

GB

 

Origin Zip/Postal Code

G524JU

 

Test or Production Mode

Test

 

Quote Type

Commercial

 

Negotiated rates

False

 

UPS Account Number

 

 

Manual Negotiated Rate

 

 

Handling Type

Flat Fee

 

Handling Fee

0

 

Enable Insurance

True

 

UPS Currency Code

 

 

Tax Class

--none--

 

Shipping Zone

--none--

 

Sort order of display.

0

 

Disallowed Shipping Methods

--none--

 

Shipping Delay

1

 

Email UPS errors

Yes

 

Time in Transit View Type

Detailed

 

Display Weight

True

 

Configuration shipping/packages settings :

 

Country of Origin United Kingdom

Postal Code 524JU

Please help me! I need it ASAP! :(

Edited by ruma
Posted

I have installed UPSXML in my oscommerce shop shipping from UK. But I am getting an error "The XML document is well formed but the document is not valid" .

I dont have Rate Access key, username and pasword (I have requested for it).

Is this error coming due to this reason?

I don't recall what error message you get without having all the UPS information they ask for entered but I don't expect UPS to return any quotes if you didn't. So it's pointless to try to troubleshoot this before you have all the data.

  • 9 months later...
Posted

Is there any way to use UPS XML and restrict certain shipping options based on zones? We are shipping food items and don't want someone in California to choose ground as it is a 5 day ship. We would like Alabama and Georgia customers to be able to choose ground as it is a 1 day ship.

 

Any ideas?

  • 2 years later...
Posted

Hopefully someone will see this.

 

I've just installed UPS XML. Everything seemed ok at first. I installed it in the admin/modules/shipping area, entered UPS username etc etc.

 

However, when I attempt a test purchase it goes horribly wrong! I added things to cart and then when I click on checkout I get an HTTP 500 error on the checkout_shipping.php page.

 

I've double checked everything that people seem to usually do when HTTP 500 errors are presented (i.e. file/folder permissions and making sure the php files are uploaded in the proper mode) and I can't seem to fix it.

 

Has anyone else had this issue upon install of UPS XML?

 

Thanks.

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