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Random addition of shipping charges


posword

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Posted

We were using firstpluszones contribution to separate shipping charges for zone1 US (default), zone 2 for Canada and Mexico, and zone 3 rest of the world. I have now for testing purposes gone back to Flat Rate shipping but still the problem remains of the random addition of shipping charges.

 

We received three orders on the same day, all US, but only one had the shipping charge added (thankfully, it was the largest). This has continued with only the occasional order having shipping charges added.

 

Any ideas on how I should chase down this error?

 

Thanks,

Peter

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