Customer Service Phone Number

[Sinequanon]

I need to change my customer service phone number that appears in the e-mails sent out to customers using osCommerce, but I can't find where to do it!

 

The only place that I know I have added my phone number is in the admin panel under My store > Configuration > Store Address and phone. But that's not the same number that appears on the e-mail. Done a site search in my editor and can't find any references there either.

 

Thanks in advance for any help.

[Guest]

I need to change my customer service phone number that appears in the e-mails sent out to customers using osCommerce, but I can't find where to do it!

 

The only place that I know I have added my phone number is in the admin panel under My store > Configuration > Store Address and phone. But that's not the same number that appears on the e-mail. Done a site search in my editor and can't find any references there either.

 

Thanks in advance for any help.

 

did you search in your language files ?

/includes/languages/english.php

/includes/languages/english/create_account.php

/includes/languages/english/mail.php

/includes/languages/english/*.php

 

?

 

Corrie

[GulSar Ray's]

did you search in your language files ?

/includes/languages/english.php

/includes/languages/english/create_account.php

/includes/languages/english/mail.php

/includes/languages/english/*.php

 

?

 

Corrie

 

 

Hello,

 

It is in database tabel "configuration"

 

Please look there

 

Thanks

[davidinottawa]

Hello,

 

It is in database tabel "configuration"

 

Please look there

 

Thanks

 

I don't think so - he said in the OP :

"The only place that I know I have added my phone number is in the admin panel under My store > Configuration > Store Address and phone. But that's not the same number that appears on the e-mail."

 

If it is coming from the db, then you can run this and find the field :

SELECT `configuration_key` , `configuration_value`

FROM `configuration`

WHERE configuration_value = 'phone number'

 

davidinottawa

[GulSar Ray's]

I don't think so - he said in the OP :

"The only place that I know I have added my phone number is in the admin panel under My store > Configuration > Store Address and phone. But that's not the same number that appears on the e-mail."

 

If it is coming from the db, then you can run this and find the field :

SELECT `configuration_key` , `configuration_value`

FROM `configuration`

WHERE configuration_value = 'phone number'

 

davidinottawa

 

 

Yes it is in database "configuration" table and the to find that we have to run the query

 

 

SELECT `configuration_key` , `configuration_value`

FROM `configuration`

WHERE configuration_key = 'STORE_NAME_ADDRESS'

 

Thanks :)