Email encoding wrong? Need help quickly

[Guest]

Hi

 

We have a dedicated server running our OSC store, its and apache server I think.

 

Anyway, when we send an email via our store with any special characters in it such as £, ?,! etc, the email has lots of weird symbols

 

EXAMPLE -

It has arrivedâ?¦..

 

After contacting our server support, I was told that -

 

The issue with your email is the email encoding. I cannot make server side changes without breaking the £ sign in your website.

 

You will need to update the shop script that sends out the email to include the email header:

 

 

 

Content-Type: Text/plain; charset=ISO-8859-1

 

or

 

Content-Type: Text/plain; charset=UTF-8

 

 

 

What files do I need to change to make everything work fine?

 

Thanks a million guys

[Guest]

You will need to update the shop script that sends out the email to include the email header:

Content-Type: Text/plain; charset=ISO-8859-1

Content-Type: Text/plain; charset=UTF-8[/i]

What files do I need to change to make everything work fine?

 

You have not speicifed *exactyl* which emails you are refering to. After ordering ? after registering ? newsltters ?

 

Anyway - the file you most likely need is :

/admin/includes/classes/email.php

 

I've never used in OSC, but in other apps I have. You should be able to concatenate the headers - OR you can try changing the build_params array.

 

Try both - back up first. :-D

 

change this :

$this->build_params['html_encoding'] = 'quoted-printable';

to this :

$this->build_params['html_encoding'] = 'ISO-8859-1';

or this :

$this->build_params['html_encoding'] = 'UTF-8';

 

 

OR ---------------

 

change this :

$this->headers[] = 'MIME-Version: 1.0';

to this :

$this->headers[] = '<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">';

 

 

Or - you could always send using gthe ASSCI code - just takes a bit of getting used to :

http://tlt.its.psu.edu/suggestions/interna...b/codehtml.html

 

So - you email becomes :

"you owe us &163; 300 000"

 

hth, Corrie

[Guest]

You have not speicifed *exactyl* which emails you are refering to. After ordering ? after registering ? newsltters ?

 

Anyway - the file you most likely need is :

/admin/includes/classes/email.php

 

I've never used in OSC, but in other apps I have. You should be able to concatenate the headers - OR you can try changing the build_params array.

 

Try both - back up first. :-D

 

change this :

$this->build_params['html_encoding'] = 'quoted-printable';

to this :

$this->build_params['html_encoding'] = 'ISO-8859-1';

or this :

$this->build_params['html_encoding'] = 'UTF-8';

OR ---------------

 

change this :

$this->headers[] = 'MIME-Version: 1.0';

to this :

$this->headers[] = '<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">';

Or - you could always send using gthe ASSCI code - just takes a bit of getting used to :

http://tlt.its.psu.edu/suggestions/interna...b/codehtml.html

 

So - you email becomes :

"you owe us &163; 300 000"

 

hth, Corrie

 

 

Hi Thanks for your help, its all emails that are affected, even if I just send an email via the 'email customers' option in OSC.

 

Should I still proceed with the above?

 

Thanks a lot

[Guest]

Hi Thanks for your help, its all emails that are affected, even if I just send an email via the 'email customers' option in OSC.

 

Should I still proceed with the above?

 

Yes - for sure!