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osCommerce

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Confirm Order just spins and spins for some customers


noelienoel

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Hi, OSC store http://iplaymusic.com -- we've had three recent complaints from customers that can't complete their order using our os commerce shopping cart. Apparently the browser just spins and spins forever after they enter their shipping information and hit confirm order.

 

We're using Paypal's Payflo Pro (formerly Verisign's) for card processing. This may be causing drop in sales on the site -- not sure. Any ideas on how to approach debugging this problem? Thanks.

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