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blank page after payment module


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hello,

 

I need some help.

 

I have oscommerce installed and running for a while now.

 

I don't know why but after the payment check-out page , now my clients get a blank page....already tested this...

 

 

anybody has some ideas of how to solve this?

 

best regards

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It would help if you could tell us a bit more information such as what payment module is being used? When the blank page appear what address appears in the browser's address bar? etc

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It would help if you could tell us a bit more information such as what payment module is being used? When the blank page appear what address appears in the browser's address bar? etc

 

 

i'm using 3 payment modules :

paypal

payment on delivery

wire transfer

 

when i press "continue" on page checkout_payment.php a blank page appears on the next page with the following address on the address bar checkout_confirmation.php....

 

does this help?

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Please check the file checkout_confirmation.php

Seems like it is corrupt

If that doesnt solve it, try debugging the checkout_payment.php by putting print statements

 

Sorry, but its hard to say anything without ftp access and actually seeing the files as to whats happening but mostly it would be a small error in one of the files

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Please check the file checkout_confirmation.php

Seems like it is corrupt

If that doesnt solve it, try debugging the checkout_payment.php by putting print statements

 

Sorry, but its hard to say anything without ftp access and actually seeing the files as to whats happening but mostly it would be a small error in one of the files

 

 

i have replaced the file checkout_payment.php and checkout_confirmation with new clean ones trying to solve this situation but the problem remains...

Edited by magic_fingers
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i have replaced the file checkout_payment.php and checkout_confirmation with new clean ones trying to solve this situation but the problem remains...

 

 

substituting all the oscommerce files doesn't solve this too..any ideas?

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  • 1 month later...

DID YOU GET A SOLUTION TO THIS?

 

I am having the same problems....

I have uninstalled & re0installed the payment, shipping & order total modules (suggested in another thread) & replaced the checkout_confirmation file with a fresh one...

 

Still getting a Blank page when trying to confirm an order....

 

A master tech is needed for this!

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DID YOU GET A SOLUTION TO THIS?

 

I am having the same problems....

I have uninstalled & re0installed the payment, shipping & order total modules (suggested in another thread) & replaced the checkout_confirmation file with a fresh one...

 

Still getting a Blank page when trying to confirm an order....

 

A master tech is needed for this!

 

no, i still have the same problem...nobody helped me.....

i have installed a fresh new oscommerce installation 2 times using the same dataBASE and the problem remains......i believe it's not a file problem...

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1) Open up checkout_confirmation.php

2) Add this right after the first <?php

 

ini_set('display_errors', 'On');
error_reporting(4096);

 

3) Save the file and then try checking out again. Post any error messages that you receive.

Edited by dynamoeffects

Please use the forums for support! I am happy to help you here, but I am unable to offer free technical support over instant messenger or e-mail.

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1) Open up checkout_confirmation.php

2) Add this right after the first <?php

 

ini_set('display_errors', 'On');
error_reporting(4096);

 

3) Save the file and then try checking out again. Post any error messages that you receive.

 

here they are :

 

Warning: order_total::order_total() [function.order-total]: open_basedir restriction in effect. File(/includes/languages/portugues/modules/order_total/ot_discount_coupon.php) is not within the allowed path(s): (/var/www/vhosts/light-shop.net/httpdocs:/tmp) in /var/www/vhosts/light-shop.net/httpdocs/includes/classes/order_total.php on line 25

Warning: order_total::order_total(includes/languages/portugues/modules/order_total/ot_discount_coupon.php) [function.order-total]: failed to open stream: Operation not permitted in /var/www/vhosts/light-shop.net/httpdocs/includes/classes/order_total.php on line 25

Warning: order_total::order_total() [function.order-total]: open_basedir restriction in effect. File(/includes/languages/portugues/modules/order_total/ot_discount_coupon.php) is not within the allowed path(s): (/var/www/vhosts/light-shop.net/httpdocs:/tmp) in /var/www/vhosts/light-shop.net/httpdocs/includes/classes/order_total.php on line 25

Warning: order_total::order_total(includes/languages/portugues/modules/order_total/ot_discount_coupon.php) [function.order-total]: failed to open stream: Operation not permitted in /var/www/vhosts/light-shop.net/httpdocs/includes/classes/order_total.php on line 25

Warning: order_total::order_total() [function.include]: Failed opening 'includes/languages/portugues/modules/order_total/ot_discount_coupon.php' for inclusion (include_path='.:') in /var/www/vhosts/light-shop.net/httpdocs/includes/classes/order_total.php on line 25

Warning: order_total::order_total() [function.order-total]: open_basedir restriction in effect. File(/includes/modules/order_total/ot_discount_coupon.php) is not within the allowed path(s): (/var/www/vhosts/light-shop.net/httpdocs:/tmp) in /var/www/vhosts/light-shop.net/httpdocs/includes/classes/order_total.php on line 26

Warning: order_total::order_total(includes/modules/order_total/ot_discount_coupon.php) [function.order-total]: failed to open stream: Operation not permitted in /var/www/vhosts/light-shop.net/httpdocs/includes/classes/order_total.php on line 26

Warning: order_total::order_total() [function.order-total]: open_basedir restriction in effect. File(/includes/modules/order_total/ot_discount_coupon.php) is not within the allowed path(s): (/var/www/vhosts/light-shop.net/httpdocs:/tmp) in /var/www/vhosts/light-shop.net/httpdocs/includes/classes/order_total.php on line 26

Warning: order_total::order_total(includes/modules/order_total/ot_discount_coupon.php) [function.order-total]: failed to open stream: Operation not permitted in /var/www/vhosts/light-shop.net/httpdocs/includes/classes/order_total.php on line 26

Warning: order_total::order_total() [function.include]: Failed opening 'includes/modules/order_total/ot_discount_coupon.php' for inclusion (include_path='.:') in /var/www/vhosts/light-shop.net/httpdocs/includes/classes/order_total.php on line 26

Fatal error: Class 'ot_discount_coupon' not found in /var/www/vhosts/light-shop.net/httpdocs/includes/classes/order_total.php on line 29

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