unistar Posted October 8, 2002 Share Posted October 8, 2002 I have send email = true in admin and email transport method=sendmail (because my shared server is Linux). I had my email set as myemail@localhost and no luck. I changed it to [email protected] and the same. Sending a message from the "contact us page" is instantaneous. Is there some other setting I need to check? Link to comment Share on other sites More sharing options...
unistar Posted October 8, 2002 Author Share Posted October 8, 2002 Sending a message from the "contact us page" works... Link to comment Share on other sites More sharing options...
Cobra Posted October 8, 2002 Share Posted October 8, 2002 Hi try this it worked for me under my store in admin E-mail Address: use your real email From E-mail: Shop Name <[email protected]> (i used my real email here which is info@mydomain name hope this helps cos if it does not i am only a newbie here and you will need to talk to real clever ones here. Oh i also discovered that if you want to receive a email when a customer orders put your email into the section "send extra order emails" i.e i use again shop name <real email here> best of luck Link to comment Share on other sites More sharing options...
unistar Posted October 8, 2002 Author Share Posted October 8, 2002 I changed both in admin: Email Address: [email protected] Email From: [email protected] and no emails. Sending from "contact us" page is fine... Link to comment Share on other sites More sharing options...
Cobra Posted October 9, 2002 Share Posted October 9, 2002 ok i too had strange problem with email it would send emails to nearly every email address except indigo.ie and eircom.ie this was not an os thing and my isp Irish Networks sorted it at their end. there is also a seting under e-mail options, send email=true i guess you've checked that already anyway. If you are only testing with your email try to setup some different accounts with different emails ie different isp's you can use my email if you like and if i recieve one i will let you know [email protected]. then use the send email option and select the customer and send him an email. if you give your email address i can send you a file to install that will test your server email function. This is what i used to see if it was an os problem or a server problem. Link to comment Share on other sites More sharing options...
unistar Posted October 9, 2002 Author Share Posted October 9, 2002 What's the difference between sending emails from "admin" than from the "contact us" page? the "contact us" page works. Thanks Link to comment Share on other sites More sharing options...
Cobra Posted October 9, 2002 Share Posted October 9, 2002 don't know but i had the same problem and i had to prove it was a server fault and not osc. I used a php mailer test file which i can send you if you like. I did the following i installed my shop and had the same problem you had. Contact page worked fine but no emails were sent to the customer when they registered nor from the admin "send email" option. I was stuck and was getting no help from my server provider. I then emailed Irish Networks and they offered me a free month to test if the shop would work. I installed my shop on the new server and i had the same problem. But this time their support guy gave me a file to install on the site. When i called this file in the browser it was a blank page but it sent an email to any email i had placed in the file before uploading. I did not recieve the email. I tried different email accounts and on some i got the email and on others no email arrived. Based on this the support made a change to my server settings and now everything works. I am not sure what the change was but the point i was trying to make is that it may not be osc but the configuration of the php mailer on your providers. My first provider tracked the email and said that it was sent and the problem was with the isp of the email address i was sending to. This however proved to be crap. Irish Networks sorted all my problems in 3 days and i am hosting all my accounts with them now. I am a complete newbie with osc and really have struggle with php. but if it is an osc problem the guys here will help you. They are great. I have my shop online and running and it only took me a month with the help i recieved here. So try to prove where the problem is and if it is osc the guys here will help. Link to comment Share on other sites More sharing options...
unistar Posted October 9, 2002 Author Share Posted October 9, 2002 Pretty much the same I get no support from my "free" isp (well $50 one time fee). I don't know if I want to switch right now, though. I would accept that PHP test file. I see that you have ICQ my number is: 170924161 to chat if it's easier for you Link to comment Share on other sites More sharing options...
m5n6 Posted October 10, 2002 Share Posted October 10, 2002 is email linefeeds set to LF? if not try it. Link to comment Share on other sites More sharing options...
unistar Posted October 10, 2002 Author Share Posted October 10, 2002 it's line feed, thanks Link to comment Share on other sites More sharing options...
unistar Posted October 10, 2002 Author Share Posted October 10, 2002 Thanks for test.php. I want to make sure I get it right: <? mail("[email protected],", "My Subject", "Line 1nLine 2nLine 3"); ?> Would I add these to any page and load it? Isn't there a "PHP" missing in the beginning? Link to comment Share on other sites More sharing options...
unistar Posted October 10, 2002 Author Share Posted October 10, 2002 It was corrected by my Host.. thanks to all :D Link to comment Share on other sites More sharing options...
Jan0815 Posted October 10, 2002 Share Posted October 10, 2002 Thanks for the information :-) Seems that some ISP have real trouble with PHP. I dunno why though. Maybe I should ofer them all my assistence ;-) But I am not cheap! You can't have everything. That's why trains have difficulty crossing oceans, and hippos did not adapt to fly. -- from the OpenBSD mailinglist. Link to comment Share on other sites More sharing options...
Cobra Posted October 10, 2002 Share Posted October 10, 2002 no just uplload the test.php as you have it now with your email in it na d call it with your browser. you will get a blank white page but then check your email. If your isp has configured their php correctly you will recieve a email with the L1 and L2 in the content. That easy. Link to comment Share on other sites More sharing options...
svsanchez Posted March 17, 2005 Share Posted March 17, 2005 Hello everybody, I think it would be a good idea if some PHP expert could tell us what to ask our ISPs when we run into this problem, so that they won't wash their hands telling us it's an osCommerce problem they don't support! If someone knows what we have to tell our ISPs so they fix the php mailing problem please tell us how to ask for this to be fixed!!! Link to comment Share on other sites More sharing options...
svsanchez Posted March 18, 2005 Share Posted March 18, 2005 Hello again, I am getting very frustrated with this problem, could someone please send me that test.php file so I can see if the php mailer is well configured on my server?! Thx Link to comment Share on other sites More sharing options...
RENO1977 Posted May 3, 2005 Share Posted May 3, 2005 Hello again, I am getting very frustrated with this problem, could someone please send me that test.php file so I can see if the php mailer is well configured on my server?! Thx <{POST_SNAPBACK}> x2 no emails being sent to customers, and they cant comfirm their registration Link to comment Share on other sites More sharing options...
jefmwols Posted May 23, 2005 Share Posted May 23, 2005 I'm having a similar problem. No order emails and no Contact-Us email. Are there particular setting that I need to be looking for in my php.ini? Link to comment Share on other sites More sharing options...
peterlin Posted May 24, 2005 Share Posted May 24, 2005 My ISP is using PHP Version: 4.3.11 (Zend: 1.3.0) About 2 weeks ago my website is not sending e-mail. This was working before. No e-mail is sent from website (including order confirmation or contact us). Besides changing ISP - can someone help us what to take with us to our ISP? My domain has Webmail enabled, and I'm able to send and receive e-mail. Is there any way to create a trace file to show that oscommerce has sent the e-mail? Thanks, Peter Link to comment Share on other sites More sharing options...
Guest Posted May 24, 2005 Share Posted May 24, 2005 there is a contribution named email test or test email, which will send email thru the site and also thru oscommerce. Link to comment Share on other sites More sharing options...
Guest Posted May 24, 2005 Share Posted May 24, 2005 here is the contribution: http://www.oscommerce.com/community/contri...arch,test+email Link to comment Share on other sites More sharing options...
peterlin Posted May 24, 2005 Share Posted May 24, 2005 Thank you Mibble. I'll give it a try. Much appreciated. Link to comment Share on other sites More sharing options...
tommyz Posted May 25, 2005 Share Posted May 25, 2005 is it possible that emails sent to address are received just fine, while emails sent to a comcast.net address never make it ? Link to comment Share on other sites More sharing options...
211655 Posted May 25, 2005 Share Posted May 25, 2005 try taking out <your name>[email protected] instead just put [email protected] take out <xxx> 211655 SEO Optimization Export Orders into CSV file Link to comment Share on other sites More sharing options...
tommyz Posted May 26, 2005 Share Posted May 26, 2005 just foundout that comcast has blacklisted my mail server for some reason. weird, its a new, unused, domain, maybe the ip my hosting has assigned to it was used before. Problem is, the only way I found out was to create a mail account, send mail using outlook, and then see the return delievery error message with the details. which means, if oscommerce fails to send an email, admin is not notificed of it? Link to comment Share on other sites More sharing options...
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