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osCommerce

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Users have Problems Creating Accounts


worldwidetrading

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I have been observing this issue for a while as we have been recieving complaints form customers.

 

Users create an account:

http://worldwidetrading.co.uk/shop/login.php

 

An email gets sent to them and us saying the account needs to be activated. When we go into the admin control panel to activate the account the account that should have been created isnt there. The emails get sent to us but the details are never saved in the database. This problem has been happening for a while but it is inconsistent.

 

I have checked everything I can think of, no files have been modified and the database seems to be consistent and intact.

 

This problem is intermittent but DOES exist.

 

We are using the Member Approval mod, STS template system, Must login to see prices mod, OS-CMS and a few others. This was working for months and then this started to happen.

 

We are running the following:

osCommerce 2.2-MS2

PHP Version 4.4.1

Server OS: Linux 2.4.21-47.ELsmp

Database: MySQL 4.1.21-standard

 

Any help would be apreciated.

Based on OsCommerce 2.2 MS2 - Mods Including: Customer Approval, STS Template System, OS-CMS, Sage Line 50 Sync, Locate a Stockist, Auto Thumbnailer, Easy Populator, Visitors Stats, Extra Images, Header Tags Controller, Unsold Cart, Products w/o Description/Prices/Images Reports, Backup Customers Table, Login to See Prices. Full customised products_info.php page. OSC Links Manager. Minimum Order Amount. Visitor Web Stats. Google Sitemap. All products page (user sitemap).

 

The OsCommerce Site is hosted on 1 domain with 20 feeder domains extracting data from OS-CMS & the shop catalogue.

 

If you would like to view my website in relation to any of my posts you can google my forum username to find my URL or add a (dot)co(dot)uk to the end of it.

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Based on OsCommerce 2.2 MS2 - Mods Including: Customer Approval, STS Template System, OS-CMS, Sage Line 50 Sync, Locate a Stockist, Auto Thumbnailer, Easy Populator, Visitors Stats, Extra Images, Header Tags Controller, Unsold Cart, Products w/o Description/Prices/Images Reports, Backup Customers Table, Login to See Prices. Full customised products_info.php page. OSC Links Manager. Minimum Order Amount. Visitor Web Stats. Google Sitemap. All products page (user sitemap).

 

The OsCommerce Site is hosted on 1 domain with 20 feeder domains extracting data from OS-CMS & the shop catalogue.

 

If you would like to view my website in relation to any of my posts you can google my forum username to find my URL or add a (dot)co(dot)uk to the end of it.

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Based on OsCommerce 2.2 MS2 - Mods Including: Customer Approval, STS Template System, OS-CMS, Sage Line 50 Sync, Locate a Stockist, Auto Thumbnailer, Easy Populator, Visitors Stats, Extra Images, Header Tags Controller, Unsold Cart, Products w/o Description/Prices/Images Reports, Backup Customers Table, Login to See Prices. Full customised products_info.php page. OSC Links Manager. Minimum Order Amount. Visitor Web Stats. Google Sitemap. All products page (user sitemap).

 

The OsCommerce Site is hosted on 1 domain with 20 feeder domains extracting data from OS-CMS & the shop catalogue.

 

If you would like to view my website in relation to any of my posts you can google my forum username to find my URL or add a (dot)co(dot)uk to the end of it.

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  • 1 month later...
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I'm having the same issue with a client, and the fact that I can't provide him an answer bothers me...

 

Any help appreciated!

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