Sales Tax not charged as expected

[morgan1]

My Admin Tax Zones and Tax Rates are setup properly, but same-state transactions are not including sales tax on checkout when there should be taxes.

 

Any suggestions?

[Guest]

I had the same trouble and all looked set up correct... but I found that I needed to add the price of the product to the NET line and the gross line was then auto populated with the State tax percentage I had set... If u see no difference in price net nd gross, then something is not set up correctly inside OSCommerce.... assuming you are running or testing the stock version, no manual changes and not contributions that may have affected the operation.

 

Hope that helps.

SteveRF

[morgan1]

I had the same trouble and all looked set up correct... but I found that I needed to add the price of the product to the NET line and the gross line was then auto populated with the State tax percentage I had set... If u see no difference in price net nd gross, then something is not set up correctly inside OSCommerce.... assuming you are running or testing the stock version, no manual changes and not contributions that may have affected the operation.

 

Hope that helps.

SteveRF

 

Yes there is a difference between those two prices, and it did calculate to be the 7.6% increase from the sales tax. I hopes that's a good sign.

 

According to the code behind the shopping cart and checkout_confirmation.php, the tax rate is pulled from the database and calculations are performed on-load and refresh. But I feel like there is no differentiation between Zones(states). I hope there is a way to isolated this problem.

 

If I set the Geo Zone to "All zones" & not just my state, Taxes are charged to everyone, regardless of state.

[morgan1]

I just found sort of a bug. The State Must be spelled out like Illinois, Not IL in the customer's account. (even though IL is always displayed in the order address information) Otherwise whatever code checks for taxable zone(state) can't seem to differentiate the two.

 

The form input for the customer's state/province is just a wide open text input, not a select input. So looks like I'll be having customers put in their state casually, and I'll be adding sales tax to many orders manually. Yuk.

 

I see me converting all my State inputs to Selects to standardize the zone(state/region).

 

Has anyone else experienced this?

[rdwoodme]

I just found sort of a bug. The State Must be spelled out like Illinois, Not IL in the customer's account. (even though IL is always displayed in the order address information) Otherwise whatever code checks for taxable zone(state) can't seem to differentiate the two.

 

The form input for the customer's state/province is just a wide open text input, not a select input. So looks like I'll be having customers put in their state casually, and I'll be adding sales tax to many orders manually. Yuk.

 

I see me converting all my State inputs to Selects to standardize the zone(state/region).

 

Has anyone else experienced this?

I went thru the same issues. What I found was, when I entered an invalid state, it converted to a drop-down and I was able to select the correct state. This was on the customer update screen though.

[Guest]

you could install the active countries that enforces drop downs for countries/states.

http://www.oscommerce.com/community/contributions,3607