vcudnik Posted January 30, 2007 Share Posted January 30, 2007 I've double-checked my installation and the required changes to the various pages but can't test my store because when I click checkout I get a blank page. I did check to make sure I didn't miss any of the open/close marks on the code inserted. I turned on the logging function, but since it's being pulled on a page that won't load, I don't think it will work. Just to be sure, this is the code I put in upsxml.php: $this->logfile = '/cozumel.globat.com/~peanutsandpork.com/httpsdocs/shoponline/logs/upsxml.log'; $this->ups_error_file = '/cozumel.globat.com/~peanutsandpork.com/httpdocs/shoponline/includes/modules/shipping/upsxml_error.log'; (uncommenting meant to delete the forward slashes, right?) Both log files have permissions set to 777 My store's address is peanutsandpork.com/shoponline Except that the prices were totally wrong, the original, built-in UPS module worked just fine. The rest of the store, payment, etc. works fine. My settings in the admin panel are: United Parcel Service (XML) Enable UPS Shipping - True UPS Rates Access Key - xxxxxxx (mine is entered) UPS Rates Username - xxxxxxx (mine is entered) UPS Rates Password - xxxxxxx (mine is entered) Pickup Method - Daily Pickup Packaging Type - Package Customer Classification Code - 01 Shipping Origin - US Origin Origin City - Suffolk Origin State/Province - VA Origin Country - US Origin Zip/Postal Code - 23435 Test or Production Mode - Test Unit Weight - LBS Unit Length - IN Dimensions Support - No Quote Type - Residential Negotiated rates - False UPS Account Number - xxxxxxx (mine is entered) Handling Type - Percentage Handling Fee - 25 Enable Insurance - False UPS Currency Code - USD Tax Class - --none-- Shipping Zone - --none-- Sort order of display. - 0 Disallowed Shipping Methods (l left in only the first 3 options) Worldwide Express, Worldwide Express Plus, Worldwide Expedited, Express, Standard, 3 Day Select, Next Day Air Saver, Next Day Air Early A.M., Expedited, 2nd Day Air A.M., Saver, Express Early A.M., Express Plus Shipping Delay - 1 Email UPS errors - Yes Time in Transit View Type - Raw This site is hosted on globat.com. They've modded the build to accommodate their one-click install, where the admin folder and a few dozen other items are on the secure side. This has actually caused a few other glitches and I've had to duplicate images in the mirrored folders to make sure they show up. I am at my wit's end trying to figure this out. I'm pretty new to php and sql stuff, but I'm pretty good at following directions, which is why I'm thinking the dual directory might be the problem, but I have no idea how to check. Any and all suggestions will be appreciated! Quote Link to comment Share on other sites More sharing options...
vcudnik Posted January 30, 2007 Author Share Posted January 30, 2007 Another note, I did try the suggestion I saw on a post where the person was having the same problem -- making changes to the compatibility.php file, but it didn't work for me. Quote Link to comment Share on other sites More sharing options...
Jan Zonjee Posted January 30, 2007 Share Posted January 30, 2007 I've double-checked my installation and the required changes to the various pages but can't test my store because when I click checkout I get a blank page. I did check to make sure I didn't miss any of the open/close marks on the code inserted. I turned on the logging function, but since it's being pulled on a page that won't load, I don't think it will work. Just to be sure, this is the code I put in upsxml.php: $this->logfile = '/cozumel.globat.com/~peanutsandpork.com/httpsdocs/shoponline/logs/upsxml.log'; $this->ups_error_file = '/cozumel.globat.com/~peanutsandpork.com/httpdocs/shoponline/includes/modules/shipping/upsxml_error.log'; (uncommenting meant to delete the forward slashes, right?) Both log files have permissions set to 777 Yes, that looks fine. However, the blank page is probably the result of a PHP error (e.g. not having uploaded the language file of UPSXML, or in the wrong directory). You will have to find what the PHP error is (contact the ISP if they have a log file for you somewhere). Quote Link to comment Share on other sites More sharing options...
vcudnik Posted January 31, 2007 Author Share Posted January 31, 2007 Yes, that looks fine. However, the blank page is probably the result of a PHP error (e.g. not having uploaded the language file of UPSXML, or in the wrong directory). You will have to find what the PHP error is (contact the ISP if they have a log file for you somewhere). Thanks for the advice. I can't figure out why my log files are empty, either, but will certainly check with the hosting co. Quote Link to comment Share on other sites More sharing options...
Jan Zonjee Posted January 31, 2007 Share Posted January 31, 2007 Thanks for the advice. I can't figure out why my log files are empty, either, but will certainly check with the hosting co. Also correct the mistake I made in includes/modules/shipping/upsxml.php. You never know. Quote Link to comment Share on other sites More sharing options...
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