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2 customers ordering same time - order details gets swapped


ramiwaz

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I get about 5-10 orders a week. And whenever 2 customers are ordering simultaneously on the website, their information gets swapped. While checking out, customer A sees Customer B's products in his shopping cart. And sometimes its their billing address that gets swapped. I have SSL set-up on my server when customers are checking out. I am not sure if this is a cache problem. Please help.

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  • 2 weeks later...
I get about 5-10 orders a week. And whenever 2 customers are ordering simultaneously on the website, their information gets swapped. While checking out, customer A sees Customer B's products in his shopping cart. And sometimes its their billing address that gets swapped. I have SSL set-up on my server when customers are checking out. I am not sure if this is a cache problem. Please help.

Gonna watch this with interest.

 

It hasn't happened to us (thank god). We've been live for 2 days now but we used to get anywhere from 20-150 orders a day on our old store system.

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make sure you have spider sessions to off in your admin.

Yeah, I had read that turning spider sessions off is a good thing. In the OSC manual it says that turning that off will prevent sessions from the spiders listed in osCommerce/includes/spiders.txt. And I noticed that googlebot is in that text file. So... does turning off spider sessions mean that my store can no longer be spidered by google, i.e. my shop pages won't appear in Google listings? :huh:

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This is caused by your sessions settings I had a few clients tell me the same thing I will look for the session fix I did for my other clients and post it for everyone.

 

Yeah, I had read that turning spider sessions off is a good thing. In the OSC manual it says that turning that off will prevent sessions from the spiders listed in osCommerce/includes/spiders.txt. And I noticed that googlebot is in that text file. So... does turning off spider sessions mean that my store can no longer be spidered by google, i.e. my shop pages won't appear in Google listings? :huh:
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Yeah, I had read that turning spider sessions off is a good thing. In the OSC manual it says that turning that off will prevent sessions from the spiders listed in osCommerce/includes/spiders.txt. And I noticed that googlebot is in that text file. So... does turning off spider sessions mean that my store can no longer be spidered by google, i.e. my shop pages won't appear in Google listings? :huh:

Spider session off does not mean google can not spider.Rather it means when google spider comes to a page the session id is not added to url.

As if session ids are added that will result in many links in google just for one page and the duplicate content penalty.

 

Satish Mantri

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