williamscycling Posted January 28, 2007 Share Posted January 28, 2007 Hi, new to OS Commerce. The product I sell weighs 10 lbs. The dimensions are 30" high X 27" wide X 9" deep. UPS calculates this out to an oversize package and bills at 30lbs. What do I put in OS Commerce to get the correct size /weight shipping fee when my cust checks out Keith Link to comment Share on other sites More sharing options...
Jan Zonjee Posted January 28, 2007 Share Posted January 28, 2007 The product I sell weighs 10 lbs. The dimensions are 30" high X 27" wide X 9" deep. UPS calculates this out to an oversize package and bills at 30lbs. What do I put in OS Commerce to get the correct size /weight shipping fee when my cust checks out The UPS XML shipping module using the 'ready-to-ship' option for this product would do that. You would need to add the 'dimensions support' code found in the package to your site but only using 'ready-to-ship' would not force you to add dimensions for all your products. Link to comment Share on other sites More sharing options...
Guest Posted January 28, 2007 Share Posted January 28, 2007 The UPS XML shipping module using the 'ready-to-ship' option for this product would do that. You would need to add the 'dimensions support' code found in the package to your site but only using 'ready-to-ship' would not force you to add dimensions for all your products. Also you need to check your tare weight setting found in configuration >> shipping/packaging - If this was set to 30 then this would be the reason ;) Regards Link to comment Share on other sites More sharing options...
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