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Recive Payment but NO order info


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I have hade 5 orders from my new store but to of the orders did not show up in the admin orders section but I did recive payment. Can anyone tell me if they have had that problem and how to fix it.

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You can also specify a return URL on the PayPal side so when a customer completes checkout on PP, they are returned to your store and the order is created (which is not happening currently).

 

Sign into paypal

Under the My Account Tab, click the link to your Profile

under your Selling Preferences colum click the link to your Website Payment Preferences.

 

This is where you will edit your return to website information.

Read the full page carefully.

Her is an example of the link needed after payment process is complete.

 

 

http://www.yourwebsite.com/catalog/checkout_success.php

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Hi, I have the same problem. My paypal is set to return home, but people simply close the page. How do I modify that page so that customers clearly see they have to complete the order and return to my site before leaving? I hired someone to build this, so Im not sure how to change those pages.

Crystal

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Hi, I have the same problem. My paypal is set to return home, but people simply close the page.

Install this - it will save the order in the system regardless of what people do or don't on PayPal:

 

http://www.oscommerce.com/community/contributions,2679

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  • 2 weeks later...
How do I install that.....is that something I should have a professional do? ;)

Download the zip - follow the instructions contained within. It's virtually all new files so they just need copying over to your store.

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