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Posted

Hi,

 

Is it possible to have the tracking number included on the email sent to a customer when his/her order is updated to "Shipped" ?

 

I'm using the "Canada Post Shipping Module with dimensions" contribution, and it's working superbly. I'd just like to have the email sent to the customer include the Canada Post tracking number when I update the order.

 

I think the variable is $order->info['CP_track_num']. I just don't know where to go from there.

 

eg.

 

Company Name

------------------------------------------------------

Order Number: 20

Detailed Invoice: http://site.com/catalog/account_history_info.php?order_id=20

Date Ordered: Tuesday 13 January, 2007

 

You can track your packages by clicking the link below. http://site.com/catalog/account_history_info.php?order_id=20

 

The comments for your order are

 

Order is shipped.

 

 

Your order has been updated to the following status.

 

New status: Shipped

 

Canada Post Tracking Number: 1234567890

 

Please reply to this email if you have any questions.

 

 

 

 

Thanks, this would be greatly appreciated.

Posted

a simple way will be to update the comments of the order with the track no. and so when the customer is notified he will see this info. If you want it automated then you need to do some coding and retrieve the tracking info and append it with the email.

  • 4 months later...
  • 9 months later...
Posted

Hi Crazihouse and Enigma1,

 

I need to obtain the vendor's shipping number AKA tracking number and email it to the customer from osC, which it sound like you have accomplished. Also, it looks like the Canada Post contribution gives you this number. Is that correct? If so, maybe I can re-engineer part of it to get our U.S. vendor's shipping numbers for our orders. thanks for any feedback,

 

Peter

Pete Schulte

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