jgarite Posted January 13, 2007 Share Posted January 13, 2007 The owner of the store is not recieving any email when a customer orders somethign from the website. I don't know if I have this set up, can someone tell me how? I tested it and as the customer, I recieved an order confirmation, but as the owner I did not. thanks Link to comment Share on other sites More sharing options...
shooter-boy Posted January 13, 2007 Share Posted January 13, 2007 Check you haven't mis-spelt any of the email address fields in the Admin=>Configure Also check that it isn't being blocked by spam filters. Rob Rob Bell - Inspired Graphix Customising osCommerce in Australia, and the world! View my profile for web and email links. I'm sorry, but i cannot offer Free support via PM etc, and osCommerce forums prohibit me from putting any reference to paid support in my signauture. However viewing my profile may provide links to my website or something like that which you may find useful. Link to comment Share on other sites More sharing options...
jgarite Posted January 13, 2007 Author Share Posted January 13, 2007 Check you haven't mis-spelt any of the email address fields in the Admin=>Configure Also check that it isn't being blocked by spam filters. Rob will do, thanks for the quick reply Link to comment Share on other sites More sharing options...
jgarite Posted January 13, 2007 Author Share Posted January 13, 2007 i checked the spelling and it is correct. I also checked to see if it was going into a spam folder, it isn't. :( Any other ideas? Just for clarification, the order would be sent to the E-mail Address listed underneath the Store Owner field right? (third field down oon standard OSC) Link to comment Share on other sites More sharing options...
Guest Posted January 14, 2007 Share Posted January 14, 2007 I am having this same problem. Its doing everything correct except it doesnt send an email to the owner. I would think it would notify the owner when a new account is created also. Link to comment Share on other sites More sharing options...
Guest Posted January 14, 2007 Share Posted January 14, 2007 I actually just saw a field in the Admin > Configuration > Send Extra Order Emails To field where I guess you have to have your email address in there to get one. I would think it would send one to the admin anyway without that. Link to comment Share on other sites More sharing options...
Guest Posted January 14, 2007 Share Posted January 14, 2007 there is no code by default to send an email to the store owner for customer account creation. And you need to populate the "Send Extra Order Emails To" field to receive an email copy upon order placement. Link to comment Share on other sites More sharing options...
jgarite Posted January 14, 2007 Author Share Posted January 14, 2007 there is no code by default to send an email to the store owner for customer account creation. And you need to populate the "Send Extra Order Emails To" field to receive an email copy upon order placement. i have already done this and it does not work. Link to comment Share on other sites More sharing options...
Guest Posted January 14, 2007 Share Posted January 14, 2007 which part doesn't work the extra orders email? For this check also the email details in the "My Store" section. So the E-Mail Address and E-Mail from should be populated and be correct. Also try setting the email strings there without angle brackets. Like myname@mysite.com Link to comment Share on other sites More sharing options...
jgarite Posted January 14, 2007 Author Share Posted January 14, 2007 i have already done this and it does not work. Never mind, It does work, I had it set up like <StoreOwner Name> Email@domain.com, I changed it to just Email@domain.com and it works. Thanks guys Link to comment Share on other sites More sharing options...
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