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osCommerce

The e-commerce.

Order missing?


Gidgidonihah

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Posted

Okay, so two of my orders have gone missing.

They don't show up on the orders page, or on the orders list of the customers that made the orders.

The information IS in the database.

I can find the order if I enter the order id in the address bar.

Any new orders don't have this problem.

 

I am absolutely stumped as to why these orders would not be showing up in the lists. Does anyone have any ideas?

Posted
Okay, so two of my orders have gone missing.

They don't show up on the orders page, or on the orders list of the customers that made the orders.

The information IS in the database.

I can find the order if I enter the order id in the address bar.

Any new orders don't have this problem.

 

I am absolutely stumped as to why these orders would not be showing up in the lists. Does anyone have any ideas?

 

how was the order paid for?

Regards

 

Mark A Reynolds

Posted

Standard Credit card module. Same as almost all orders we take.

 

I forgot to mention that this was after I had to replace everything on my host. Had to reupload all the files and replace the database.

 

BUT, that shouldn't cause a problem, because everything was replaced with a 1:1 backup. And like I said, all the info is in the database...

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